Current jobs related to Customer Support Advocate - Petaling Jaya, Selangor - Teleperformance

  • Remote Customer Advocate

    1 week ago

    Petaling Jaya, Selangor, Malaysia SupportYourApp Full time

    Customer Care Opportunity:SupportYourApp is a leading provider of outsourced customer support services, and we are looking for a dedicated and skilled Remote Customer Advocate to join our team. In this role, you will be responsible for delivering exceptional customer care to our clients, resolving customer concerns, and ensuring customer satisfaction.The...

  • Customer Success Advocate

    19 hours ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    The Customer Success Advocate will be the primary contact for customers using our client's website shopping channel.Responsibilities include handling customer concerns positively and professionally, interacting with customers to support them in placing online orders, and processing payments securely.A successful candidate will have excellent communication...

  • Customer Experience Advocate

    1 week ago

    Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full time

    Job DescriptionWe are seeking a highly skilled and experienced CX Tech, Tier 3 Technician to join our Global Customer Experience (CX) Strategy & Ops team. As a key member of this team, you will provide advanced support for issues that cannot be resolved by lower tier support groups.Responsibilities:Function as a subject matter expert over all Warner Bros....

  • Digital Customer Advocate

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia GXBank Full time

    As a Digital Customer Advocate, you will play a crucial role in helping GXBank deliver exceptional customer experiences. Your primary responsibilities will include:Providing human-assisted customer support via various channels, including voice, live chat, email, and social media.Building strong relationships with our customers in Malaysia by handling...

  • Key Customer Advocate

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Nestlé SA Full time

    About UsNestlé SA is a leading food and beverage company seeking a Key Customer Advocate to drive sales and profit objectives in the retail channel. This role involves effective sales management, account development, and distributor team capability development.

  • Customer Experience Advocate

    19 hours ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    We are seeking a highly skilled Customer Experience Advocate to join our team at Teleperformance. In this role, you will be the primary contact for customers using our client's website shopping channel.Key ResponsibilitiesRespond to customer requests and manage concerns in a timely and professional manner.Provide specific information based on customer...

  • Customer Success Advocate

    1 week ago

    Petaling Jaya, Selangor, Malaysia Julytech Sdn Bhd Full time

    The Customer Success Advocate role at Tunaipro involves providing exceptional customer support, resolving technical issues, and staying up-to-date on the latest product features.You will work closely with our development team to ensure seamless customer experiences, collaborate with customers to resolve issues, and document customer interactions for future...

  • Strategic Customer Advocate

    19 hours ago

    Petaling Jaya, Selangor, Malaysia Ingram Micro, Inc. Full time

    As a Strategic Customer Advocate at Ingram Micro, your primary focus will be on promoting and selling our portfolio of technical and non-technical products and services directly to current and new end customers.Key Skills and Qualifications:Established professional with a strong ability to work independentlyGeneral proficiency with various tools, systems,...

  • Brand Advocate Specialist

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Are you a people person with a passion for delivering exceptional customer experiences?Do you have excellent interpersonal skills and a strong commitment to excellence?Teleperformance is seeking a highly skilled BRAIN ADVOCATE SPECIALIST to join our team.The successful candidate will be responsible for serving as the primary contact for customers using our...

  • Customer Care Advocate

    5 days ago

    Subang Jaya, Selangor, Malaysia EP Atelier Full time

    Job DescriptionWe are looking for a skilled Customer Care Advocate to join our team at EP Atelier Sdn Bhd. In this role, you will be responsible for providing exceptional customer service, attending to customer concerns, and performing vehicle walk-arounds.The successful candidate will possess a Professional Certificate/ Diploma in Automotive or equivalent...

  • Technical Customer Advocate

    4 days ago

    Petaling Jaya, Selangor, Malaysia Avature Full time

    As a Technical Customer Advocate at Avature, you'll play a critical role in helping clients realize the full value of their technology investments. You'll work closely with customers to understand their unique challenges and develop tailored solutions that drive business outcomes.You'll leverage your technical expertise and excellent communication skills to...

  • Customer Service Advocate

    1 week ago

    Petaling Jaya, Selangor, Malaysia Philips Iberica SAU Full time

    Philips is committed to improving the lives of billions of people worldwide. As a Technical Support Specialist – Healthcare Informatics, you'll play a critical role in delivering exceptional customer support and ensuring high customer satisfaction.Responsibilities:You'll be responsible for:Providing service support expertise to customers.Ensuring high...

  • Customer Success Advocate

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Vendfun Sdn Bhd - The Hospitality Automation Solution Provider Full time

    About this JobWe are looking for a highly motivated and experienced Inside Sales Support professional to join our team at Vendfun Sdn Bhd - The Hospitality Automation Solution Provider.As an Inside Sales Support, you will be responsible for handling customer inquiries, providing excellent customer service, supporting sales operations, and ensuring customer...

  • Customer Success Advocate

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia ParkIt Malaysia Full time

    Customer Success ExecutiveAbout the Role:ParkIt is a peer-to-peer parking platform dedicated to delivering exceptional value to our customers. Our team plays a critical role in building long-lasting relationships with clients.Job Overview:We are seeking a highly motivated and enthusiastic Customer Success Executive to join our team. In this role, you will...

  • Customer Service Advocate

    5 days ago

    Petaling Jaya, Selangor, Malaysia B2B Commerce (M) Sdn Bhd Full time

    This role involves providing exceptional customer service and support as a Customer Service Executive at B2B Commerce (M) Sdn Bhd. As a key member of our team, you will be responsible for ensuring that customers receive prompt and effective solutions to their inquiries and issues.Key ResponsibilitiesLog and update incidents in the helpdesk ticketing...

  • Client Success Advocate

    4 days ago

    Petaling Jaya, Selangor, Malaysia Upscale Sdn Bhd Full time

    We're looking for a talented Client Success Advocate to join our team at Upscale Sdn Bhd. As an Account Executive, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer experiences by ensuring seamless onboarding processes, effective communication, and timely...

  • Customer Support Executive Analyst

    4 weeks ago

    Petaling Jaya, Selangor, Malaysia GXBank Full time

    Customer Support Executive Analyst (12-month contract, Mandarin Speaker)Apply locations Petaling Jaya (First Avenue)Time type: Full timePosted on: Posted 30+ Days AgoTime left to apply: End Date: January 31, 2025 (21 days left to apply)Job requisition id: R-2024-11-101220GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia,...

  • Customer Experience Advocate

    3 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Success Specialist to join our team at Teleperformance. The successful candidate will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution.This role requires strong communication and problem-solving skills, with the ability to adapt...

  • Lumos Customer Advocate

    1 week ago

    Petaling Jaya, Selangor, Malaysia Lumos Full time

    Safety Experience ChampionWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Lumos. As a leader in the cycling industry, we pride ourselves on creating innovative safety gear that keeps cyclists safe on the road. In this role, you will play a critical part in delivering exceptional customer experiences and driving...

  • Customer Service Advocate

    1 week ago

    Subang Jaya, Selangor, Malaysia Innovax Systems Pte Ltd. Full time

    Job SummaryWe are seeking a highly motivated Technical Support Specialist to join our team in Malaysia.About the RoleInvestigate and resolve technical issues promptly and efficiently.Analyze problems to provide effective solutions and minimize downtime.Collaborate with internal teams to escalate critical issues and expedite resolutions.Provide training and...

Customer Support Advocate

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time

Overview

The Client Experience Specialist will be the primary point of contact for customers using our client's website shopping channel. This role requires exceptional communication skills, a passion for delivering outstanding customer experiences, and a deep understanding of the client's brand values.

Responsibilities

  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Process payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.

Requirements

  • Bachelor's Degree or at least Diploma or equivalent in any discipline.
  • Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension).
  • Minimum of 6 months work experience in customer support in any industry.