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Global SAP Concur Travel and Expense Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Weatherford Full time
Job Description

We are seeking an experienced Global SAP Concur Travel & Expense Specialist to join our team at Weatherford.

The ideal candidate will have a strong background in policy and process development/improvement, with experience assessing, designing, and documenting processes including process flows/maps required. Additionally, they should have experience working with enterprise resource planning systems (ERP) and developing and delivering training.

The Global SAP Concur Travel & Expense Specialist will be responsible for creation of, tracking and adherence for all required metrics, as well as being the point of contact for escalation of Travel & Expense Customer Support. They will also serve as the lead contact for internal/external audits pertaining to expense report processing and travel bookings.

Key Responsibilities:

  • Creation of, tracking and adherence for all required metrics
  • Point of contact for escalation of Travel & Expense Customer Support
  • Serve as the lead contact for internal/external audits pertaining to expense report processing and travel bookings
  • Evaluate current and new process solutions to provide recommended improvements and standardization
  • Regularly interface with other teams to resolve escalations, system discrepancies and disputes in a timely manner
  • Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality and supporting system upgrades
  • Drive ownership of key deliverables across organization wide stakeholders to implement better process design and scalable solutions
  • Create and maintain SOP process documentation
  • Assist in developing policies and procedures with effective controls to mitigate relevant process risks as needed
  • Work with the third-party offshore service provider to improve process efficiencies and service level agreements
  • Identify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met; ensure transparency and sharing with stakeholders
  • Collaborate with relevant organization wide stakeholders to understand related Business Process and System Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools)
  • Perform data sanity checks prior to publishing reports

Requirements:

  • Bachelor's Degree in Business, Supply Chain, Finance, or relevant discipline
  • 3-5 years of experience in the SAP Conur Solutions system (2+ of which must be related to system maintenance/interface/data integrity/trouble shooting/issue resolution)
  • Experience in policy and process development/improvement
  • Experience assessing, designing, and documenting processes including process flows/maps required
  • Experience working with enterprise resource planning systems (ERP)
  • Experience developing and delivering training

About Us:

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Seniority level: Associate

Employment type: Full-time

Job function: Information Technology, Engineering, and Strategy/Planning

Industries: Oil and Gas and Engineering Services