Technical Support Specialist

1 week ago


Petaling Jaya, Selangor, Malaysia EV Automotive Company Full time

We are seeking a highly skilled Technical Support & Warranty Executive to join our team at EV Automotive Company.

About the Role

This is a full-time on-site position located in Kota Damansara, requiring daily interaction with customers, analyzing technical problems, and coordinating with other departments to resolve issues efficiently.

Key Responsibilities
  • Provide exceptional technical support to customers
  • Troubleshoot complex technical issues
  • Handle warranty claims and ensure customer satisfaction
  • Collaborate with cross-functional teams to drive issue resolution
Requirements

To succeed in this role, you will need:

  • Proven experience in Customer Support and Service skills
  • Strong Technical Support and Troubleshooting abilities
  • Excellent Analytical Skills
  • Exceptional communication skills, both written and verbal
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
About Us

E.V. Automotive Company is a dynamic organization dedicated to providing innovative solutions for the automotive industry. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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