Technical Support Specialist
7 days ago
We are seeking an experienced Technical Support Executive to join our team at Avensys Consulting. As a key member of our IT Services and IT Consulting department, you will play a crucial role in delivering exceptional service to our clients.
Key Responsibilities:
- Provide technical pre-sales support by articulating infrastructure design with in-depth product knowledge on various technologies.
- Drive solution sales by understanding clients' technical needs and translating them into effective solutions.
- Develop pre-sales skills on emerging technologies such as Networking, Data Centre, Security, and Collaboration solutions.
Requirements:
- Bachelor's degree in Computer Science or Computer Engineering.
- Possess excellent technical sales and communication skills.
- Have a passion for new technologies and be self-motivated in learning.
- Excellent skills in Microsoft Excel to consolidate complex bill of materials and P&L Management.
- Minimum one year of experience in Pre-sales, Implementation, Design, and Project Management.
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