Global Optimization Specialist
5 days ago
Unlocking Customer Value
In this pivotal role as a SFE Associate within the Commercial Excellence Team, you will play a critical part in optimizing customer engagement and enhancing sales effectiveness. This position is crucial for managing key tools and processes that drive strategic initiatives and improve overall business performance.
Your Key Responsibilities
- iConnect CRM Management: Implement and optimize the iConnect CRM system to streamline customer interactions and data management.
- Territory Alignment: Ensure effective territory alignment to maximize sales opportunities and drive customer satisfaction.
- Incentive & Awards Management: Develop, calculate, obtain approval, and disburse incentives and awards to the sales teams.
- Sales Force Effectiveness: Monitor and enhance sales force effectiveness through targeted strategies and performance metrics.
- Segmentation & Targeting: Support commercial teams in conducting segmentation and targeting analysis and exercises.
- Management of Sales Targets: Oversee the management of sales targets, ensuring alignment with overall business objectives.
- Sales Retagging & External Platform Support: Manage sales retagging processes and provide support for external platforms such as EzRX and EzApproval.
- Curation of Training Materials: Develop and curate training materials related to enhancements to iConnect, ensuring the sales teams are well-equipped with the necessary knowledge.
- Continuous Improvement: Identify opportunities for process enhancements in customer engagement and sales enablement, driving efficiency and effectiveness within the team.
- Cross-Functional Partnerships: Build strong cross-functional relationships to facilitate the exchange of valuable insights and actively participate in initiatives that drive customer excellence.
Your Qualifications
- Possess a bachelor's degree in a relevant field such as Business Administration, Information Technology, or Computer Science with 1-3 years relevant experience.
- Understanding of CRM platforms (Salesforce) and proficiency in using these tools to manage customer data and workflows.
- Ability to analyze large datasets to extract actionable insights and trends. Proficiency in using data analysis tools (like Power BI and Excel) and techniques is crucial.
- Identifying issues within CRM processes and systems, and developing effective solutions to address them.
- Ensuring the accuracy and completeness of customer data, as well as monitoring the effectiveness of campaigns and processes.
- Embracing dynamic priorities, thriving in a fluid environment and readily acquiring new tools and techniques.
- Showcasing exceptional collaborative attitude, effectively partnering with cross-functional teams and stakeholders to gather requirements and share insights.
- Demonstrating adept time-management skills, with the ability to prioritize tasks to meet deadlines and sustain efficiency.
- Demonstrating willingness and enthusiasm to learn and grow within the role and the organization.
About Us
We are a global leader in science and technology, passionate about caring for our diverse mix of people, customers, patients, and planet. We dream big and are always looking for curious minds that see themselves imagining the unimaginable with us.
-
IT Infrastructure Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Danaher - Global Full timeWe're looking for an IT Infrastructure Specialist to join our team at Danaher - Global. As an IT Infrastructure Specialist, you'll be responsible for promoting IT Solutions (ITS) and helping customers optimize their workflow across Southeast Asia.Your primary focus will be on driving the growth of ITS sales & installation base in Southeast Asia, identifying...
-
Optimization Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Western Digital Corporation or its affiliates Full timeAbout the RoleThis Optimization Specialist position plays a vital role in ensuring the efficient operation of our manufacturing facility. As part of our Production Control team, you will be responsible for analyzing production data, identifying areas for improvement, and implementing process changes to optimize resource utilization and reduce waste.You will...
-
Process Optimization Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeJob OverviewBalazs is seeking a highly skilled Process Optimization Specialist to join our team. This role will be responsible for ensuring that all process-related designs meet the required function, fit, and purpose.The ideal candidate will have a strong background in process engineering, with experience in designing and optimizing cryogenic systems. They...
-
Process Optimization Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia GXbank Full timeAbout the RoleGX Bank Berhad is Malaysia's first digital bank, aiming to disrupt the current banking industry with customised innovative solutions that empower Malaysians to be financially resilient and support their financial goals. We are looking for a Process Optimization Specialist to join our Customer Support team and help us achieve our vision.Key...
-
Business Process Optimization Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAt F. Hoffmann-La Roche Gruppe, we're pushing the boundaries of healthcare by fostering a diverse and inclusive environment.The PositionYour Opportunity:As a Global Business Process Specialist (GBPS) for Record to Report – General Accounting, you will be part of the Global Business Process Management Organization in Roche Service & Solutions. In this role,...
-
Global Business Process Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeGlobal Business Process Specialist - General AccountingThe PositionYour opportunity:As the Global Business Process Specialist - General Accounting, you are part of the Global Business Process Management Organization in Roche Service & Solutions. In this role, you will be responsible for the E2E process area Record to Report for the continuous global...
-
Print Optimization Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeKonica Minolta Malaysia is seeking a highly skilled Print Optimization Specialist to join our team. As an expert in print technology, you will work closely with clients to assess their current print environments and identify opportunities for improvement.About The JobThe successful candidate will have experience in conducting IT assessments and audits, as...
-
Process Optimization Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia FrieslandCampina Full timeAbout the Role:FrieslandCampina is seeking a highly skilled Process Optimization Specialist to join its team. As a key member of the department, you will be responsible for driving process improvements and ensuring efficient production operations.Key Responsibilities:Develop and implement process optimization plans to reduce waste, improve efficiency, and...
-
Business Intelligence Developer
2 days ago
Petaling Jaya, Selangor, Malaysia Biomed Global Full timeJob Description">Design, develop, and maintain scalable business intelligence solutions using data models, dashboards, and reports.Analyze complex datasets to extract valuable insights and identify trends or patterns for business optimization.Collaborate with cross-functional teams to understand their data requirements and translate them into effective...
-
Administrative Support Specialist
22 hours ago
Petaling Jaya, Selangor, Malaysia EMA Global Full timeJob OverviewEma Global is seeking a highly skilled Administrative Support Specialist to provide comprehensive administrative and secretarial support to our executive team.The ideal candidate will have excellent organizational skills, exceptional attention to detail, and the ability to maintain confidentiality when handling sensitive information.
-
Process Optimization Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Infosys Limited Full timeAre you looking for a challenging role in Supply Chain Management?We are seeking an experienced Process Optimization Specialist to join our team at Infosys Limited.Your primary responsibility will be to ensure vendor invoices are properly coded and booked accurately to our accounting system within the specified SLA turnaround time.You will also be...
-
Production Control Optimization Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Western Digital Capital Full timeJob OverviewWestern Digital Capital is seeking a highly detail-oriented and analytical Production Control Optimization Specialist to join our dynamic team in Petaling Jaya, Malaysia.Key Responsibilities:Develop and maintain production schedules to meet customer demand while optimizing resource utilizationAnalyze production data and generate reports to...
-
Process Optimization Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Avensys Consulting Full timeJob Description:As a Procure to Pay Specialist at Avensys Consulting, you will play a vital role in optimizing the financial processes of our clients. Your primary responsibility will be to conduct process audits, deploy designed processes, and analyze performance on quality.The ideal candidate will have a minimum of 3 years of relevant experience in the P2P...
-
IT Cost Optimization Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia Avature Full timeWe are a global technology leader, dedicated to delivering Smarter Technology for All. As a key member of our team, you will be responsible for the product construction work in the field of cost management.Your primary focus will be on demand research and analysis, solution and prototype design, and coordinating with development, testing and other teams to...
-
Deliveries Business Optimization Manager
4 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeJob OverviewWe are seeking an experienced Operations Excellence Specialist to join our team in Petaling Jaya.As an Operations Excellence Specialist, you will be responsible for managing pricing strategies to drive revenue, growth, and cost optimization for the Malaysia Deliveries business.You will also design and iterate delivery-partner incentives to...
-
Service Process Optimization Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Johnson Controls Full timeService Process Optimization Specialist:This role is responsible for supervising and managing the administrative processes within the Service Operations team. The ideal candidate will have strong analytical and problem-solving skills.Conduct training sessions for team members on administrative processes and best practices.Lead the administrative processes...
-
Supply Chain Optimization Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Western Digital Capital Full timeOptimizing Production EfficiencyAt Western Digital Capital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering...
-
Global BI Reporting Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia DKSH Group Full timeGlobal BI Reporting Specialist Job DescriptionDKSH Group is seeking a Global BI Reporting Specialist to join our team. As a key member of our business intelligence team, you will be responsible for designing, developing, and implementing innovative analytics reports based on business stakeholder requirements.About the RoleEnhance, refine, or repurpose...
-
Data Analytics Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Biomed Global Full timeAbout the Role">Create and maintain technical documentation for future reference and knowledge sharing.Provide training and support to end-users on how to use business intelligence tools effectively and interpret data insights.Develop and implement ETL processes using various tools and technologies.Work closely with cross-functional teams to understand their...
-
Inventory Optimization Expert
22 hours ago
Petaling Jaya, Selangor, Malaysia The HEINEKEN Company Full timeInventory Optimization Expert Position">We are looking for a highly skilled Inventory Optimization Expert to join our team at The HEINEKEN Company. As a key member of our operations department, you will be responsible for optimizing our spare parts inventory and ensuring seamless logistics operations.">Key Responsibilities">Optimize spare part supplies and...