Service Process Optimization Specialist
5 days ago
This role is responsible for supervising and managing the administrative processes within the Service Operations team. The ideal candidate will have strong analytical and problem-solving skills.
- Conduct training sessions for team members on administrative processes and best practices.
- Lead the administrative processes related to parts purchases, subcontractor purchase requisitions, and goods receipts.
- Work closely with the Order to Cash team to ensure seamless execution of book-bill processes.
Key Performance Indicators (KPIs):
- Timely completion of administrative tasks
- Accurate record-keeping and data analysis
- Improved operational efficiency
Requirements:
- Diploma / Degree Holder
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
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