Process Optimization Specialist

4 days ago


Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

ZUS Coffee is committed to delivering exceptional customer experiences through efficient and effective business processes. As our Senior Business Analyst, you'll be responsible for analyzing and optimizing our existing processes to ensure they meet our high standards.

Responsibilities
  • Conduct thorough analysis of current business processes to identify areas for improvement.
  • Collaborate with cross-functional teams to develop and implement process optimization initiatives.
  • Develop and maintain process documentation, including flowcharts, diagrams, and SOPs.
  • Work closely with automation developers to design and implement automated workflows.
  • Ensure that all process improvements are aligned with our company's overall strategy and goals.


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