Operations Director
2 days ago
Job Description
A leader is needed to drive sales and operations growth in the Air & Sea freight forwarding industry in Penang, Malaysia. The General Manager will oversee financial performance, customer satisfaction, business growth, operational efficiency, compliance, process standardization, and team development.
Key Responsibilities:
- Financial Performance
- Customer Satisfaction
- Business Growth
- Operational Efficiency
- Compliance
- Process Standardization
- Team Development
- Reporting
Requirements:
- Bachelor's degree in Business, Economics, Logistics, or related field (experience may substitute).
- 10+ years of leadership experience, preferably as a General Manager in MNC freight forwarding.
- Strong people management and leadership skills.
- Foster cross-functional collaboration and knowledge sharing.
- Enhance customer service, improve efficiency, and strengthen relationships.
- Thrive under pressure, meeting tight deadlines with resilience.
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