Operations Director

2 days ago


Penang, Malaysia PositiveLinks Asia Full time

Job Description

A leader is needed to drive sales and operations growth in the Air & Sea freight forwarding industry in Penang, Malaysia. The General Manager will oversee financial performance, customer satisfaction, business growth, operational efficiency, compliance, process standardization, and team development.

Key Responsibilities:

  • Financial Performance
  • Customer Satisfaction
  • Business Growth
  • Operational Efficiency
  • Compliance
  • Process Standardization
  • Team Development
  • Reporting

Requirements:

  • Bachelor's degree in Business, Economics, Logistics, or related field (experience may substitute).
  • 10+ years of leadership experience, preferably as a General Manager in MNC freight forwarding.
  • Strong people management and leadership skills.
  • Foster cross-functional collaboration and knowledge sharing.
  • Enhance customer service, improve efficiency, and strengthen relationships.
  • Thrive under pressure, meeting tight deadlines with resilience.


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