Customer Experience Supervisor

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hermes Retail (M) Sdn Bhd Full time
Requirements & Capabilities:

To succeed in this role, you will need:

  • A strong passion for retail and customer service
  • Excellent leadership and communication skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced Sales Supervisor looking for a new challenge, please apply today.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Kapas Living Full time

    Role Summary:We are seeking an experienced Retail Manager to join our dynamic team at Kapas Living. The successful candidate will have a proven track record in managing daily store operations, driving sales growth, and delivering exceptional customer experiences.Main Responsibilities:Develop and implement sales strategies to maximize revenue and enhance...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    We're seeking a skilled Customer Experience Specialist to join our team at Trip.com Group. As a key member of our customer success division, you will play a critical role in delivering exceptional service to our customers and partners.In this role, you will be responsible for handling high-level complaints, escalations, disputes, resolutions, and detailed...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Company OverviewTalent Recruit represents a leading developer and operator of integrated resort facilities in Asia and Europe. We offer a unique opportunity for an experienced Senior Customer Support Supervisor to join our team in Macau.The successful candidate will assist the manager in leading and motivating shift supervisors, ensuring seamless operations...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full time

    Are you an ambitious and results-driven leader looking to take your career to the next level? Join us at Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. as we seek a seasoned Pre-Supervisor to spearhead our food services team.Key Performance Indicators:The ideal candidate will be measured on their ability to drive business growth, improve customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    We are looking for a Customer Service Supervisor to join our Restaurant Reservation Centre (RRC) team. As a key member of the team, you will be responsible for ensuring that all guests receive exceptional customer service and assistance.Main ResponsibilitiesSupervise and train customer service representatives to provide excellent service and resolve guest...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TWENTYSIX INCHI SDN BHD Full time

    Job RequirementsWe are looking for a dedicated and results-driven individual to fill the position of Customer Service and Sales Supervisor.The ideal candidate will have at least 2-3 years of experience in the retail industry, preferably in a supervisory role, with a strong educational background in Business Administration, Retail Management or any related...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time

    Job RoleWe are seeking a Customer Service Executive to join our team at Golden Destinations by ICE HOLIDAYS Sdn Bhd.The successful candidate will possess strong communication skills, be proficient in using customer service software, and be able to work effectively in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service via...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    About the Role:The Customer Experience Lead at Comfort Works is responsible for delivering exceptional customer experiences across all touchpoints. This includes overseeing the customer service team, developing and executing customer experience strategies, and ensuring high-quality service delivery that aligns with our values and goals.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sovereign Star Sdn Bhd Full time

    We are seeking a Customer Experience Coordinator to join our team at Sovereign Star Sdn Bhd. In this role, you will be responsible for delivering exceptional customer experiences through proactive engagement and resolution of customer complaints.The ideal candidate will have a minimum of 3 years of experience in customer-facing roles and possess excellent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full time

    Job OverviewBASSnet is a leading provider of IT solutions for the maritime industry, committed to delivering exceptional customer service and support.We are seeking a Customer Experience Director to join our team. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.The ideal candidate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

    About the JobThe Access Group is seeking a Customer Experience Director to lead our customer service efforts. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement customer experience strategies to improve satisfaction and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    The role:Comfort Works is looking for a passionate and experienced Customer Experience Manager to lead and elevate the customer journey across all touchpoints. You will oversee the customer service team, develop and execute customer experience strategies, and ensure high-quality service delivery that aligns with Comfort Works' values and goals.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Role OverviewWe are seeking a Customer Experience Manager to join our team at Bybit. As a Customer Experience Manager, you will be responsible for designing and implementing strategies to deliver exceptional customer experiences.You will work closely with our team to identify areas for improvement and develop solutions to enhance customer satisfaction.You...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

    About This RoleThis is a unique opportunity to join the American President Lines team as a Customer Experience Analyst. You will be working with various stakeholders to improve customer satisfaction and service quality.As a key member of our team, you will be responsible for assisting in the implementation and monitoring of improvement initiatives to enhance...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full time

    We are seeking a Customer Experience Ambassador to join our team. In this role, you will be responsible for providing exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesInteract with customers to understand their needs and preferences;Build strong relationships with experience partners to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Company OverviewShopee is a leading e-commerce platform in Southeast Asia and Latin America. We are dedicated to providing a seamless shopping experience for our customers.Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our team. As a Customer Experience Strategist, you will be responsible for analyzing customer feedback...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    About the TeamWe are a team of experienced professionals at Alibaba Cloud, dedicated to delivering high-quality cloud solutions to our customers. We are seeking a Customer Experience Strategist to join our team, who will be responsible for ensuring that our customers receive exceptional service and support throughout their cloud journey.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DBR INTERNATIONAL SDN. BHD. Full time

    About Our TeamWe are excited to have you join our team as a Customer Experience Manager. This role is responsible for managing and overseeing the delivery of exceptional customer service across our Hong Kong retail operations.Key ResponsibilitiesDevelop and implement customer service strategies to enhance the customer experience and drive customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full time

    Job DescriptionLeverage your expertise in customer experience to drive strategic vision and improvement initiatives at CMA CGM, a global leader in shipping and logistics.Company OverviewCMA CGM is a pioneering company in the use of alternative fuels, committed to becoming Net Zero Carbon by 2050. We operate in 160 countries through our network of over 400...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

    Location:Kuala Lumpur, MYCustomer Experience Analyst - ARO Customer CareLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...