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Luxury Fashion Retail Professional
1 week ago
We are seeking a talented Retail Associate to join our team in Kuala Lumpur (TRX & Pavilion), representing a high-end Italian luxury fashion house label.
This prestigious brand offers a wide range of products, including men's and women's ready-to-wear, accessories, glasses, cosmetics, and perfumes.
As a key member of our team, you will be responsible for delivering exceptional customer experiences, meeting sales targets, and maintaining a strong brand presence.
Key Responsibilities:- Provide exceptional customer service, ensuring every client is treated according to the company promise.
- Develop and maintain a deep understanding of the Brand's products and services, advising clients accordingly.
- Proactively engage with clients to build long-term relationships and drive sales.
- Meet individual and team sales targets, maintaining accountability for sales performance.
- Welcome clients and provide exceptional service, ensuring a best-in-class customer experience.
- Advise clients on the Brand's products, leveraging knowledge to foster loyalty and drive sales.
- Engage with clients to develop relationships, using various tools to promote Brand loyalty.
- Work collaboratively as a team player, contributing to the overall objectives of the store.
- Develop and maintain Brand and product knowledge, staying up-to-date with industry trends.
- Maintain Company Brand standards in terms of grooming and behavior.
- Adhere to the company's policies and procedures.
- Candidates must possess at least a Secondary School/SPL/O Level qualification, with any field acceptable.
- A minimum of 2 years' working experience in a related field is required for this position.
- The ideal candidate should be well-spoken, presentable, and well-groomed.
- Strong command of English and Bahasa Malaysia is essential.
- Competitive basic salary: RM 2,200.00 – RM 3,500.00/month
- Guaranteed commissions: RM 500.00/month
- Travel allowances: RM 150.00/month
- Incentives provided
- 13-month salary package (AWS)
- 5 days work/week
- Uniform and training provided