Reservations Specialist Wanted

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time
Role Summary

We are seeking a dynamic and multi-skilled individual to join our team as a CUSTOMER SALES EXECUTIVE. The ideal candidate will possess strong communication and customer service skills, with experience in hotel reservations or a similar role. As a Customer Sales Executive, you will be responsible for handling guest inquiries, processing bookings, and maximizing revenue through effective reservation management. Your attention to detail and ability to multitask will be essential in ensuring seamless communication and accuracy in bookings. With proficiency in reservation systems, you will be able to efficiently process reservations and provide accurate information on room availability, rates, and promotions.



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