Operations Support Manager

20 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Maritime Full time

Kongsberg Maritime is seeking a skilled Operations Support Manager to join its Customer Services Operations Excellence team. As a key member of the team, you will play a pivotal role in ensuring customer satisfaction and optimizing the utilization of engineers.

The position reports to the Operations Manager in Kongsberg Malaysia.

*Responsibilities:*

  • Balance customer-centric thinking with proactiveness to significantly contribute to the overall success of the department and its revenue.
  • You will be an important link between our clients and other offices worldwide, including service coordinators, field engineers, and project managers.
  • Your primary focus will be on ensuring that our clients' needs are met with correct prioritization and utilization of our engineers.

*Requirements:*

  • A minimum of a Diploma in any field.
  • At least one year of experience in administrative or technical-related sectors.
  • Proficient in Microsoft Office applications.
  • An organized, structured, and customer-oriented person.
  • Excellent written and spoken English skills, and preferably Mandarin.

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