Operations Support Manager
20 hours ago
Kongsberg Maritime is seeking a skilled Operations Support Manager to join its Customer Services Operations Excellence team. As a key member of the team, you will play a pivotal role in ensuring customer satisfaction and optimizing the utilization of engineers.
The position reports to the Operations Manager in Kongsberg Malaysia.
*Responsibilities:*
- Balance customer-centric thinking with proactiveness to significantly contribute to the overall success of the department and its revenue.
- You will be an important link between our clients and other offices worldwide, including service coordinators, field engineers, and project managers.
- Your primary focus will be on ensuring that our clients' needs are met with correct prioritization and utilization of our engineers.
*Requirements:*
- A minimum of a Diploma in any field.
- At least one year of experience in administrative or technical-related sectors.
- Proficient in Microsoft Office applications.
- An organized, structured, and customer-oriented person.
- Excellent written and spoken English skills, and preferably Mandarin.
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