Help Desk Specialist

About the PositionWe are looking for a highly skilled Professional Help Desk Specialist to join our team at ITCAN Pte Ltd. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Your primary focus will be on responding to customer inquiries, providing product information, and resolving customer...

As a Help Desk Team Lead, you will be responsible for ensuring the team is trained on the latest tools, technologies, and support procedures. You will oversee the development and maintenance of a comprehensive knowledge base for first-time issue resolution.You will also apply specialist skills and knowledge relating to a particular discipline, profession, or...

About EvernexEvernex is a leading provider of IT services and consulting solutions.We are seeking an experienced Service Desk Specialist to join our team in Kuala Lumpur, Malaysia.

Job SummaryPrometric is a leading provider of technology-enabled testing and assessment solutions, and we are seeking a highly skilled Help Desk Expert to join our team. As a key member of our Help Desk team, you will be responsible for providing exceptional support to clients and test takers worldwide.Key Responsibilities:Provide technical support to...

Help Desk Operations Manager Job DescriptionThis role involves managing the help desk operations and ensuring that all technical issues are resolved efficiently and effectively. The successful candidate will be responsible for supervising a team of IT support staff, managing IT assets, and implementing new technology solutions.Key ResponsibilitiesManage help...

Hyva Group is a dynamic and international organization that values innovation and sustainability. We are committed to developing, producing, marketing, and distributing high-quality components used in hydraulic loading and unloading systems on trucks and trailers. With over 30 subsidiaries worldwide, we operate in more than 110 countries, employing over...

We are looking for a talented and experienced IT Service Desk Team Manager to join our team at Getronics Federal Territory of Kuala Lumpur, Malaysia. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record of...

We are looking for a highly skilled Help Desk Representative to join our Support Team. The successful candidate will be responsible for providing exceptional service to our customers, resolving their inquiries and issues efficiently, and gathering valuable feedback to improve our products and services.Job Description:Provide assistance and support to...

Skill RequirementsStrong communication skills with HQ and affiliate companiesPrior experience in managing multiple client companies in a help desk or call center environment is a plusCarry out administrative functions, review completed tasks to ascertain compliance with standards, and document all knowledge and processesStay up-to-date with product knowledge...

Enterprise Technical Help Desk Expert JobAqi Intl is seeking an experienced Enterprise Technical Help Desk Expert to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.ResponsibilitiesHandle customer inquiries and resolve technical issues in...

We are seeking a Help Desk Technician to join our Multinational IT Support team at Ørsted. In this role, you will provide technical support to users across the globe, resolving issues efficiently and effectively.Key Responsibilities:Providing technical support to users across the globe, resolving issues efficiently and effectively.Working closely with the...

Key Performance Indicators (KPIs)Your success will be measured by your ability to:Resolve 75% of all incidents and service requests on the first contact.Meet or exceed service level agreements (SLAs) for response and resolution times.Provide high-quality support, resulting in increased customer satisfaction.Identify opportunities for process improvements and...

About the RoleWe are seeking an accomplished customer service professional to join our team. As a Customer Service Representative, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Communication: Engage with customers via various channels, including phone, email,...

Role OverviewWe are looking for a highly motivated Service Desk Agent to join our team. As a Global Help Desk Specialist for Enterprise Clients, you will provide 1st and 2nd level technical support to users across the globe.Key Responsibilities:Providing phone and chat support for IT infrastructure and applications in English.Solving first and second level...

Job OverviewThis is an exciting opportunity to join Prometric Ireland Limited as a GSR Specialist. The successful candidate will work closely with our technical team to troubleshoot basic computer-related issues and maintain hardware and software installations.The ideal candidate will possess strong technical skills, including troubleshooting and...

Ørsted is seeking a highly motivated Service Desk Specialist to join our team. As a Service Desk Specialist, you will play a vital role in resolving first-level incidents and service requests.Key Responsibilities:Resolving first-level incidents and service requests in a timely and efficient manner.Communicating effectively with users to gather necessary...

We are seeking a skilled IT professional to join our Service Desk team as a Service Desk Support Specialist. In this role, you will provide first-level technical support to end-users, troubleshoot hardware and software issues, and manage service requests.You will have the opportunity to work in a collaborative environment, collaborating with various...

Join Recooty's team of technical experts and take your career to the next level!This role involves managing customer inquiries and providing technical support for PC, Laptop, and related products and services.As a Technical Support Executive, you will be responsible for handling customer complaints and resolving technical issues efficiently and...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

We're looking for talented IT professionals who share our passion for delivering exceptional customer experiences. As an IT Support Consultant, you'll be responsible for providing expert-level support to our clients, helping them get the most out of our software solutions.About the RoleThis is a challenging yet rewarding role that requires a combination of...