Help Desk Technician for Multinational IT Support

Job SummaryPrometric is a leading provider of technology-enabled testing and assessment solutions, and we are seeking a highly skilled Help Desk Expert to join our team. As a key member of our Help Desk team, you will be responsible for providing exceptional support to clients and test takers worldwide.Key Responsibilities:Provide technical support to...

Help Desk Operations Manager Job DescriptionThis role involves managing the help desk operations and ensuring that all technical issues are resolved efficiently and effectively. The successful candidate will be responsible for supervising a team of IT support staff, managing IT assets, and implementing new technology solutions.Key ResponsibilitiesManage help...

As a Help Desk Team Lead, you will be responsible for ensuring the team is trained on the latest tools, technologies, and support procedures. You will oversee the development and maintenance of a comprehensive knowledge base for first-time issue resolution.You will also apply specialist skills and knowledge relating to a particular discipline, profession, or...

We are looking for a highly skilled Help Desk Representative to join our Support Team. The successful candidate will be responsible for providing exceptional service to our customers, resolving their inquiries and issues efficiently, and gathering valuable feedback to improve our products and services.Job Description:Provide assistance and support to...

Enterprise Technical Help Desk Expert JobAqi Intl is seeking an experienced Enterprise Technical Help Desk Expert to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.ResponsibilitiesHandle customer inquiries and resolve technical issues in...

About the PositionWe are looking for a highly skilled Professional Help Desk Specialist to join our team at ITCAN Pte Ltd. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Your primary focus will be on responding to customer inquiries, providing product information, and resolving customer...

BID Operations is committed to delivering exceptional customer service to its clients. We are seeking a highly skilled Help Desk Specialist to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer support through various communication channels, including live chat, email, and telephone.Providing expert...

Skill RequirementsStrong communication skills with HQ and affiliate companiesPrior experience in managing multiple client companies in a help desk or call center environment is a plusCarry out administrative functions, review completed tasks to ascertain compliance with standards, and document all knowledge and processesStay up-to-date with product knowledge...

Key Performance Indicators (KPIs)Your success will be measured by your ability to:Resolve 75% of all incidents and service requests on the first contact.Meet or exceed service level agreements (SLAs) for response and resolution times.Provide high-quality support, resulting in increased customer satisfaction.Identify opportunities for process improvements and...

About EvernexEvernex is a leading provider of IT services and consulting solutions.We are seeking an experienced Service Desk Specialist to join our team in Kuala Lumpur, Malaysia.

We are looking for a talented and experienced IT Service Desk Team Manager to join our team at Getronics Federal Territory of Kuala Lumpur, Malaysia. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record of...

Hyva Group is a dynamic and international organization that values innovation and sustainability. We are committed to developing, producing, marketing, and distributing high-quality components used in hydraulic loading and unloading systems on trucks and trailers. With over 30 subsidiaries worldwide, we operate in more than 110 countries, employing over...

About the RoleWe are seeking an accomplished customer service professional to join our team. As a Customer Service Representative, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Communication: Engage with customers via various channels, including phone, email,...

Job DescriptionMaster the StoreHub platform to troubleshoot issues and guide customers effectively.Manage support tickets and direct them to the appropriate teams.Enhance user experience by helping customers of all skill levels use the product effectively.Resolve technical problems efficiently, from minor glitches to major software bugs.

BenefitsAs a member of our global service desk team, you can expect:A competitive salary and benefits package.Ongoing training and development opportunities to enhance your skills and career progression.A collaborative and supportive work environment with a focus on teamwork and mutual respect.The chance to work with a diverse range of technologies and...

At Ørsted, we are seeking a highly skilled IT Support Professional to join our Global Service Desk Operations team. As an IT Support Professional, you will play a crucial role in providing top-notch technical support to users across the globe.Key Responsibilities:Dispatching tickets and providing phone and chat support for IT Infrastructure and applications...

Role OverviewWe are looking for a highly motivated Service Desk Agent to join our team. As a Global Help Desk Specialist for Enterprise Clients, you will provide 1st and 2nd level technical support to users across the globe.Key Responsibilities:Providing phone and chat support for IT infrastructure and applications in English.Solving first and second level...

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Service Desk Agent, you will be responsible for providing first- and second-level technical support to users.Key Responsibilities:Dispatching tickets and providing phone and chat support for IT infrastructure and applications in English.Solving first and second...

Remote Support Agent Position AvailableLeanis Solutions Sdn Bhd is looking for a highly motivated and skilled Remote Support Agent to join our team. As a Remote Support Agent, you will be responsible for providing Level-1 support to merchants from UAE, Hong Kong, and Thailand. Your duties will include investigating and resolving transaction issues,...

The ideal candidate for this role will possess excellent communication and problem-solving skills, with a strong commitment to delivering exceptional customer service.About This OpportunityThis is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are the same.Key ResponsibilitiesYou will be responsible for responding...