Multilingual Help Desk Associate
1 day ago
- Master the StoreHub platform to troubleshoot issues and guide customers effectively.
- Manage support tickets and direct them to the appropriate teams.
- Enhance user experience by helping customers of all skill levels use the product effectively.
- Resolve technical problems efficiently, from minor glitches to major software bugs.
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Help Desk Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeJob SummaryPrometric is a leading provider of technology-enabled testing and assessment solutions, and we are seeking a highly skilled Help Desk Expert to join our team. As a key member of our Help Desk team, you will be responsible for providing exceptional support to clients and test takers worldwide.Key Responsibilities:Provide technical support to...
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Help Desk Operations Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeHelp Desk Operations Manager Job DescriptionThis role involves managing the help desk operations and ensuring that all technical issues are resolved efficiently and effectively. The successful candidate will be responsible for supervising a team of IT support staff, managing IT assets, and implementing new technology solutions.Key ResponsibilitiesManage help...
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Help Desk Team Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeAs a Help Desk Team Lead, you will be responsible for ensuring the team is trained on the latest tools, technologies, and support procedures. You will oversee the development and maintenance of a comprehensive knowledge base for first-time issue resolution.You will also apply specialist skills and knowledge relating to a particular discipline, profession, or...
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Help Desk Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeWe are looking for a highly skilled Help Desk Representative to join our Support Team. The successful candidate will be responsible for providing exceptional service to our customers, resolving their inquiries and issues efficiently, and gathering valuable feedback to improve our products and services.Job Description:Provide assistance and support to...
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Help Desk Operations Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jakarta Full timeSkill RequirementsStrong communication skills with HQ and affiliate companiesPrior experience in managing multiple client companies in a help desk or call center environment is a plusCarry out administrative functions, review completed tasks to ascertain compliance with standards, and document all knowledge and processesStay up-to-date with product knowledge...
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Professional Help Desk Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ITCAN Pte Ltd Full timeAbout the PositionWe are looking for a highly skilled Professional Help Desk Specialist to join our team at ITCAN Pte Ltd. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Your primary focus will be on responding to customer inquiries, providing product information, and resolving customer...
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Enterprise Technical Help Desk Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeEnterprise Technical Help Desk Expert JobAqi Intl is seeking an experienced Enterprise Technical Help Desk Expert to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.ResponsibilitiesHandle customer inquiries and resolve technical issues in...
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Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeWe are seeking a Help Desk Technician to join our Multinational IT Support team at Ørsted. In this role, you will provide technical support to users across the globe, resolving issues efficiently and effectively.Key Responsibilities:Providing technical support to users across the globe, resolving issues efficiently and effectively.Working closely with the...
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Help Desk Coordinator
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Evernex Full timeAbout EvernexEvernex is a leading provider of IT services and consulting solutions.We are seeking an experienced Service Desk Specialist to join our team in Kuala Lumpur, Malaysia.
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Help Desk Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is committed to delivering exceptional customer service to its clients. We are seeking a highly skilled Help Desk Specialist to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer support through various communication channels, including live chat, email, and telephone.Providing expert...
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Help Desk Management Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeWe are looking for a talented and experienced IT Service Desk Team Manager to join our team at Getronics Federal Territory of Kuala Lumpur, Malaysia. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record of...
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Multilingual Client Liaison
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Localizationacademy Full timeLocalizationacademy is a leading provider of localization solutions, and we are looking for a skilled Multilingual Client Liaison to join our team. As a Multilingual Client Liaison, you will be responsible for establishing and nurturing strong relationships with company partners and external stakeholders.You will also be working closely with internal...
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Multilingual Support Agent
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeJob DetailsThis is a great opportunity for someone who wants to work in a fast-paced environment and have a strong impact on our customers' experiences.**Key Responsibilities**As a Multilingual Support Agent, you will be handling multiple tasks simultaneously, including chatting with customers, responding to emails, and identifying trends in customer...
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Help Desk Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeKey Performance Indicators (KPIs)Your success will be measured by your ability to:Resolve 75% of all incidents and service requests on the first contact.Meet or exceed service level agreements (SLAs) for response and resolution times.Provide high-quality support, resulting in increased customer satisfaction.Identify opportunities for process improvements and...
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Technical Help Desk Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeHyva Group is a dynamic and international organization that values innovation and sustainability. We are committed to developing, producing, marketing, and distributing high-quality components used in hydraulic loading and unloading systems on trucks and trailers. With over 30 subsidiaries worldwide, we operate in more than 110 countries, employing over...
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Multilingual Customer Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeWe are looking for a highly skilled and multilingual Multilingual Customer Support Specialist to join our team at TDCX. In this role, you will be responsible for providing support to customers through various communication channels, including phone, email, chat, and social media.About the JobThis is an excellent opportunity to work with a world-leading...
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China Desk Lawyer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia CW Loh & Associates Full timeAbout Our FirmCW Loh & Associates is a dynamic boutique law firm with a dedicated China Desk, specializing in cross-border commercial transactions and corporate advisory services. We provide tailored legal solutions to Chinese businesses operating internationally and global clients engaging with the Chinese market.
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Help Desk Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MarketSense ICT Sdn. Bhd. Full timeAbout the RoleWe are seeking an accomplished customer service professional to join our team. As a Customer Service Representative, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Communication: Engage with customers via various channels, including phone, email,...
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Kuala Lumpur, Kuala Lumpur, Malaysia Streamline Games Full timeJoin us at Streamline Games as a Multilingual Content Creator for Streamline Games. We're looking for a talented individual to help us create engaging content for our Japanese audience. As a key member of our team, you will be responsible for translating and localizing our games, as well as creating marketing materials that resonate with our Japanese...
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Front Desk Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full timeJob DescriptionWe are looking for a Guest Services Agent who is passionate about delivering outstanding guest experiences. As a key member of our front desk team, you will be responsible for handling guest interactions, resolving issues, and ensuring a positive stay experience.Main AccountabilitiesDeliver exceptional guest service through friendly and...