Help Desk Representative

Job SummaryPrometric is a leading provider of technology-enabled testing and assessment solutions, and we are seeking a highly skilled Help Desk Expert to join our team. As a key member of our Help Desk team, you will be responsible for providing exceptional support to clients and test takers worldwide.Key Responsibilities:Provide technical support to...

Help Desk Operations Manager Job DescriptionThis role involves managing the help desk operations and ensuring that all technical issues are resolved efficiently and effectively. The successful candidate will be responsible for supervising a team of IT support staff, managing IT assets, and implementing new technology solutions.Key ResponsibilitiesManage help...

As a Help Desk Team Lead, you will be responsible for ensuring the team is trained on the latest tools, technologies, and support procedures. You will oversee the development and maintenance of a comprehensive knowledge base for first-time issue resolution.You will also apply specialist skills and knowledge relating to a particular discipline, profession, or...

Skill RequirementsStrong communication skills with HQ and affiliate companiesPrior experience in managing multiple client companies in a help desk or call center environment is a plusCarry out administrative functions, review completed tasks to ascertain compliance with standards, and document all knowledge and processesStay up-to-date with product knowledge...

About the PositionWe are looking for a highly skilled Professional Help Desk Specialist to join our team at ITCAN Pte Ltd. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Your primary focus will be on responding to customer inquiries, providing product information, and resolving customer...

Enterprise Technical Help Desk Expert JobAqi Intl is seeking an experienced Enterprise Technical Help Desk Expert to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.ResponsibilitiesHandle customer inquiries and resolve technical issues in...

We are seeking a Help Desk Technician to join our Multinational IT Support team at Ørsted. In this role, you will provide technical support to users across the globe, resolving issues efficiently and effectively.Key Responsibilities:Providing technical support to users across the globe, resolving issues efficiently and effectively.Working closely with the...

About EvernexEvernex is a leading provider of IT services and consulting solutions.We are seeking an experienced Service Desk Specialist to join our team in Kuala Lumpur, Malaysia.

BID Operations is committed to delivering exceptional customer service to its clients. We are seeking a highly skilled Help Desk Specialist to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer support through various communication channels, including live chat, email, and telephone.Providing expert...

We are looking for a talented and experienced IT Service Desk Team Manager to join our team at Getronics Federal Territory of Kuala Lumpur, Malaysia. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record of...

About the RoleWe are seeking an accomplished customer service professional to join our team. As a Customer Service Representative, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Communication: Engage with customers via various channels, including phone, email,...

Key Performance Indicators (KPIs)Your success will be measured by your ability to:Resolve 75% of all incidents and service requests on the first contact.Meet or exceed service level agreements (SLAs) for response and resolution times.Provide high-quality support, resulting in increased customer satisfaction.Identify opportunities for process improvements and...

Hyva Group is a dynamic and international organization that values innovation and sustainability. We are committed to developing, producing, marketing, and distributing high-quality components used in hydraulic loading and unloading systems on trucks and trailers. With over 30 subsidiaries worldwide, we operate in more than 110 countries, employing over...

Company OverviewTudungPeople is a dynamic company that values customer satisfaction and employee growth. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via email, social media, and phone, providing...

We are looking for an IT Customer Service Representative to join our team at Aqi Intl. As an Executive Support Expert, you will be responsible for providing premium technical support and customer service to Lenovo users and clients.About the PositionThis role requires excellent problem-solving skills, technical knowledge of desktop, laptop, and tablet...

Job DescriptionMaster the StoreHub platform to troubleshoot issues and guide customers effectively.Manage support tickets and direct them to the appropriate teams.Enhance user experience by helping customers of all skill levels use the product effectively.Resolve technical problems efficiently, from minor glitches to major software bugs.

Primecommerce seeks a seasoned Product Assistance Expert to provide premium support to our customers. As a Technical Service Representative, you'll play a vital role in ensuring our customers receive exceptional support and achieve optimal results with our StoreHub platform.Main Responsibilities:Gain in-depth expertise in the StoreHub platform to effectively...

Join Our Team as a Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Leanis Solutions Sdn Bhd. As a Help Desk Analyst, you will be responsible for providing top-notch customer service to merchants from various locations. Your duties will include investigating and resolving transaction issues, escalating complex problems to...

Role OverviewWe are looking for a highly motivated Service Desk Agent to join our team. As a Global Help Desk Specialist for Enterprise Clients, you will provide 1st and 2nd level technical support to users across the globe.Key Responsibilities:Providing phone and chat support for IT infrastructure and applications in English.Solving first and second level...

Remote Support Agent Position AvailableLeanis Solutions Sdn Bhd is looking for a highly motivated and skilled Remote Support Agent to join our team. As a Remote Support Agent, you will be responsible for providing Level-1 support to merchants from UAE, Hong Kong, and Thailand. Your duties will include investigating and resolving transaction issues,...