Help Desk Expert

Enterprise Technical Help Desk Expert JobAqi Intl is seeking an experienced Enterprise Technical Help Desk Expert to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.ResponsibilitiesHandle customer inquiries and resolve technical issues in...

As a Help Desk Team Lead, you will be responsible for ensuring the team is trained on the latest tools, technologies, and support procedures. You will oversee the development and maintenance of a comprehensive knowledge base for first-time issue resolution.You will also apply specialist skills and knowledge relating to a particular discipline, profession, or...

We are seeking a Help Desk Technician to join our Multinational IT Support team at Ørsted. In this role, you will provide technical support to users across the globe, resolving issues efficiently and effectively.Key Responsibilities:Providing technical support to users across the globe, resolving issues efficiently and effectively.Working closely with the...

We are looking for a talented and experienced IT Service Desk Team Manager to join our team at Getronics Federal Territory of Kuala Lumpur, Malaysia. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record of...

Help Desk Operations Manager Job DescriptionThis role involves managing the help desk operations and ensuring that all technical issues are resolved efficiently and effectively. The successful candidate will be responsible for supervising a team of IT support staff, managing IT assets, and implementing new technology solutions.Key ResponsibilitiesManage help...

BID Operations is committed to delivering exceptional customer service to its clients. We are seeking a highly skilled Help Desk Specialist to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer support through various communication channels, including live chat, email, and telephone.Providing expert...

Key Performance Indicators (KPIs)Your success will be measured by your ability to:Resolve 75% of all incidents and service requests on the first contact.Meet or exceed service level agreements (SLAs) for response and resolution times.Provide high-quality support, resulting in increased customer satisfaction.Identify opportunities for process improvements and...

We are looking for a highly skilled Help Desk Representative to join our Support Team. The successful candidate will be responsible for providing exceptional service to our customers, resolving their inquiries and issues efficiently, and gathering valuable feedback to improve our products and services.Job Description:Provide assistance and support to...

Skill RequirementsStrong communication skills with HQ and affiliate companiesPrior experience in managing multiple client companies in a help desk or call center environment is a plusCarry out administrative functions, review completed tasks to ascertain compliance with standards, and document all knowledge and processesStay up-to-date with product knowledge...

About the PositionWe are looking for a highly skilled Professional Help Desk Specialist to join our team at ITCAN Pte Ltd. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Your primary focus will be on responding to customer inquiries, providing product information, and resolving customer...

About EvernexEvernex is a leading provider of IT services and consulting solutions.We are seeking an experienced Service Desk Specialist to join our team in Kuala Lumpur, Malaysia.

Hyva Group is a dynamic and international organization that values innovation and sustainability. We are committed to developing, producing, marketing, and distributing high-quality components used in hydraulic loading and unloading systems on trucks and trailers. With over 30 subsidiaries worldwide, we operate in more than 110 countries, employing over...

Join Recooty's team of technical experts and take your career to the next level!This role involves managing customer inquiries and providing technical support for PC, Laptop, and related products and services.As a Technical Support Executive, you will be responsible for handling customer complaints and resolving technical issues efficiently and...

This is an excellent opportunity for an IT professional to take on a leadership role and make a significant impact on our IT Service Desk team's performance. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record...

We're looking for talented IT professionals who share our passion for delivering exceptional customer experiences. As an IT Support Consultant, you'll be responsible for providing expert-level support to our clients, helping them get the most out of our software solutions.About the RoleThis is a challenging yet rewarding role that requires a combination of...

We are looking for an IT Customer Service Representative to join our team at Aqi Intl. As an Executive Support Expert, you will be responsible for providing premium technical support and customer service to Lenovo users and clients.About the PositionThis role requires excellent problem-solving skills, technical knowledge of desktop, laptop, and tablet...

About the RoleWe are seeking an accomplished customer service professional to join our team. As a Customer Service Representative, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Communication: Engage with customers via various channels, including phone, email,...

Job DescriptionMaster the StoreHub platform to troubleshoot issues and guide customers effectively.Manage support tickets and direct them to the appropriate teams.Enhance user experience by helping customers of all skill levels use the product effectively.Resolve technical problems efficiently, from minor glitches to major software bugs.

Job Description:As a Technical Support Expert at LS Retail, you will play a critical role in delivering exceptional online technical support to customers. This includes providing expert support over the phone, email, and online chat, troubleshooting issues submitted through the service desk, and guiding and training customers according to service level...

Primecommerce seeks a seasoned Product Assistance Expert to provide premium support to our customers. As a Technical Service Representative, you'll play a vital role in ensuring our customers receive exceptional support and achieve optimal results with our StoreHub platform.Main Responsibilities:Gain in-depth expertise in the StoreHub platform to effectively...