Contact Center Leadership Position

Sutherland is committed to excellence in customer service and sales performance. We are seeking a seasoned sales professional to fill the role of Team Manager. As a member of our team, you will have the opportunity to develop your skills and experience while contributing to our company's success.About the RoleAssist and support sales personnel in performing...

About the JobThis is an exciting opportunity to join the customer service team at Shangri-La Shared Services Sdn Bhd. As a Global Contact Center Agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.You will work closely with our sales team to provide personalized service to our customers and...

Digital Transformation Project ManagerTENTEN Partners is seeking a highly skilled Digital Transformation Project Manager to join our team.This role involves leading large-scale digital transformation projects in the financial services industry, focusing on CRM and Contact Center solutions.Main Responsibilities:Manage digital transformation projects from...

Job OverviewTIME's group is seeking a highly skilled Customer Service Executive to join our team. In this role, you will be responsible for delivering exceptional customer service through various communication channels.Main Responsibilities:Handle all inbound and outbound contacts via chats, WhatsApp, Telegram, Email, and Calls.Resolve product or service...

Job DescriptionFewer than 20 applicants still have a chance to apply.Key Responsibilities:We are looking for an individual to identify suitable locations and develop new education centers.The ideal candidate will manage and oversee daily operations at the centers, ensuring everything runs smoothly.Maintaining the center's business is crucial to meet...

Leadership OpportunityHCLTech invites applications for a Helpdesk Leadership Position to lead our IT Service Desk team.Main Responsibilities:Lead and manage the Service Desk team to achieve high levels of customer satisfaction.Collaborate with internal teams to resolve complex customer issues.Develop and maintain relationships with stakeholders to ensure...

About the JobHong Leong Bank is a leading financial institution in Malaysia, and we are seeking a highly experienced Head - Group Technology (Business Enablement) to join our technology leadership team. As a key member of our leadership team, you will be responsible for developing and implementing technology strategies that align with our overall digital...

About the Position:The Wellness Center Supervisor at Sunrise will oversee the daily operations of our wellness center, ensuring high-quality service delivery and member satisfaction. This role requires strong leadership and communication skills, as well as a passion for fitness and wellness.Key Responsibilities:Center Operations:Supervise and manage the...

We are looking for an exceptional HR Leadership Position candidate to join our team at AVF Global Services. As a key leader, you will be responsible for developing and implementing strategic HR initiatives that drive business results and support our company's vision.The successful candidate will have a strong background in HR, with a minimum of 10 years of...

The System Engineer role at MIMOS Berhad offers a unique opportunity for a technically skilled professional to lead the design and optimization of server infrastructure, including data center operations and cloud servers.As a member of our team, you will be responsible for overseeing the entire process, from analyzing existing systems to implementing new...

Welcome to Marketing Management Analytics, Inc., where we're looking for a Senior Leadership Position to lead our key account management efforts. As a seasoned professional, you'll play a pivotal role in driving business growth and success.About UsWe pride ourselves on being a Great Place to Work, certified in 2022 & 2023. Our company culture is built on...

The successful candidate will be responsible for overseeing data center operations, maintenance, and critical environment systems management. This includes developing and executing operational strategies, collaborating with cross-functional teams, and ensuring compliance with regulatory requirements.Key Performance Indicators:Downtime reduction.Increased...

We are seeking a Telephony Operations Specialist to join our Contact Centre team at Prudential Hong Kong Limited.The successful candidate will be responsible for ensuring that our customers receive efficient and high-quality telephone servicing facility, meeting and exceeding their expectations.This role involves planning and organizing Contact Center...

Performance ManagementAs a key member of the Hiredly X team, the Manager, Field Operations will be responsible for setting clear performance objectives for dealerships and service centers. This includes monitoring performance metrics to drive continuous improvement, providing guidance and support to improve operational performance, customer satisfaction, and...

About the RoleThis position requires a collaborative mindset, working closely with other teams to protect AWS Data Center personnel, information, and assets. A member of a security professional body and having security-specific qualifications would be an advantage. Strong communication skills, both written and verbal, are essential for success in this...

About UsAt Endava Limited, we believe that technology is at the heart of driving innovation and transforming businesses. Our team of experts combines world-class engineering with industry expertise and a people-centric mindset to create dynamic platforms and intelligent digital experiences.We are seeking an experienced Senior Java Developer Role to join our...

We are seeking a Hybrid Digital Leadership Position at GroupM Pakistan. The successful candidate will be responsible for driving digital strategies, managing operational relationships, and collaborating with cross-functional teams.Key Responsibilities:Develop and implement various digital strategies to meet client objectives.Collaborate with core planning...

About the CompanyTelecontinent is a leading provider of innovative solutions in the contact centre industry. We are committed to delivering exceptional customer experiences through our dedicated teams and cutting-edge technology.Job DescriptionManage the day-to-day performance of the Contact Centre Operations to deliver a best-in-class service, meeting or...

IT Leadership Position: Infrastructure ExpertAbout the JobThis is an exciting opportunity for a seasoned IT leader to join our team as an Infrastructure Expert. As a key member of our IT leadership team, you will be responsible for developing and implementing strategies for maintaining and enhancing our organization's infrastructure.You will work closely...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...