Clinical Application Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia ITH Icoserve Full time
Pioneering Breakthroughs in Healthcare

We are a global team of 66,000 dedicated employees pushing the boundaries of what's possible in healthcare. At Siemens Healthineers, we aim to create better outcomes and experiences for patients worldwide. Our portfolio includes in-vitro and in-vivo diagnostics, image-guided therapy, and innovative cancer care, all crucial for clinical decision-making and treatment pathways.

As an Application Specialist, you will play a vital role in maintaining high customer satisfaction by providing product line applications expertise. Your key tasks will involve:

  • Providing technical support to customers through on-site and online channels.
  • Escalating unresolved issues and monitoring their completion.
  • Delivering training to customers tailored to their learning needs.
  • Offering application-related support for new installation projects and existing customers.
  • Configuring instruments and related reagents, performing Method Verification, optimization, and workflow studies.

To succeed in this role, you will require:

  • A degree in Biochemistry, Biomedical Science, or a relevant life science subject.
  • At least 3 years of experience as an Application Specialist or in a clinical laboratory.
  • Familiarity with method verification studies is a plus.

This position demands strong analytical skills, excellent communication, and the ability to work independently as part of a team. Proficiency in English and Bahasa Melayu is essential. IT knowledge or experience is preferred, as well as knowledge of Quality Control. Based in Johor Bahru, you may be required to relocate according to business needs. A flexible approach to working hours and traveling is necessary.



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