E-commerce Integration Specialist
6 days ago
About Us
ShopBack Group is a leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets. We have grown significantly since our inception in 2014 and are now seeking thrill-seekers to join our journey of building The World's Most Rewarding Way to Shop.
Your Role
We are looking for an E-commerce Integration Specialist to onboard new merchants onto our platform. You will manage relationships with external merchants and networks, including participating in negotiations with the Business Development team.
Key Responsibilities
- Onboard new merchants onto our platform.
- Analyse data to ensure accuracy in order and transaction information.
- Work collaboratively across the organisation with Engineering, Customer Service, Marketing and Business Development teams to optimize and scale current processes.
- Implement new initiatives to enhance the tracking reliability of ShopBack merchants.
- Work with the Customer Service team to problem-solve merchant related issues such as untracked orders and proactively implement solutions to prevent future recurrences.
Requirements
- Bachelor Degree or fresh graduate (experience in the e-commerce industry is a plus).
- Good track record with setting up processes and improving productivity.
- Excellent with Microsoft Excel functions.
- Highly motivated problem solver able to identify issues and provide solutions in a fast paced startup environment.
- Excellent verbal and written communication skills.
- Strong attention to detail.
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