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Data Analyst Team Lead

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Fragomen Full time

About the Role

We are seeking a highly skilled Data Analyst Team Lead to join our team in Malaysia. In this role, you will play a pivotal part in driving operational efficiency and excellence across the APAC region.

As a seasoned Business Analytics Manager, you will possess a combination of sophisticated skills including operational planning, people management, quality and control risk management, data forecasting analysing, reporting, internal and external stakeholder management, resource planning, critical thinking, and problem-solving abilities.

About Fragomen Global Business Services

Fragomen Global Business Services Malaysia provides end-to-end Corporate Immigration services to Clients globally. Our team in Malaysia provides exceptional business & corporate support services to a wide range of Clients in achieving their operational data analytical requirements.

Main Responsibilities

  • Conduct stakeholder interviews and workshops to gather business needs.
  • Collect and document functional and non-functional requirements.
  • Understand customer expectations and business goals.
  • Translate business requirements into technical specifications.

Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Proven experience as a Business Analyst or in a similar role.
  • Strong analytical and problem-solving skills.
  • Proficiency in business process modelling and data analysis.
  • Excellent communication and stakeholder management abilities.
  • Experience with system development life cycle (SDLC) methodologies.
  • Knowledge of relevant software and tools (e.g., SQL, Excel, Power BI, Tableau, Figma, Balsamiq, Lucid chart, JIRA, Confluence, Trello).
  • Basic understanding of programming languages like Python or R.
  • Experience in Agile methodologies.
  • Strong documentation and attention to detail.
  • Negotiation and conflict resolution skills.