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Day-to-Day Operations Lead

1 week ago

Johor Bahru, Johor, Malaysia Aonic Sdn Bhd Full time

About the Role

We are seeking a proactive Branch Supervisor to oversee the day-to-day operations of our branch. The role involves managing staff development, ensuring quality, and interacting with customers in a cutting-edge tech company.

Key Responsibilities:
  • Managing daily branch operations to optimize tool, facility, and personnel availability.
  • Developing action plans for enhanced effectiveness, efficiency, and quality management.
  • Updating operational parameters and delegating responsibilities based on competency matrices.
  • Engaging with customers to deliver exceptional experiences.
  • Conducting task reviews and implementing corrective measures when necessary.
  • Elevating processes to boost quality management and customer satisfaction.
  • Maintaining adherence to relevant codes, practices, and standards.
What We Offer:
  • A chance to work with cutting-edge technology and push new frontiers.
  • A flat organizational structure, allowing direct communication with founders.
  • Flexible work arrangements, prioritizing results over traditional schedules.
  • Opportunities for professional growth in a high-growth environment.