Project Delivery and Support Executive

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full time
About the Role

MVC Resources is seeking an experienced professional to join our team as a Project Delivery and Support Executive. This role involves overseeing the delivery of technical projects and providing ongoing support to ensure successful outcomes.

Main Responsibilities
  • Oversee and ensure timely, within-scope completion of integration processes.
  • Collaborate with internal teams and external partners to resolve challenges and maintain consistent project momentum.
  • Monitor customer health metrics and usage patterns to identify at-risk accounts, and implement strategies to improve engagement.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience in customer success, implementation, or technical account management.
  • Strong understanding of software implementation methodologies and industry best practices.
  • Experience with cloud technologies (AWS, Azure, Google Cloud) and SaaS implementation projects.


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