Account Management Specialist

5 days ago


Malacca City, Malaysia foodpanda Full time
Job Overview
At foodpanda, we are constantly seeking talented individuals to join our dynamic team. As an Account Management Specialist, you will play a vital role in identifying new business opportunities and promoting existing activities to drive fast and sustainable growth.

About the Role
We are looking for an experienced candidate who can effectively manage and expand relationships with existing restaurants while proactively identifying further new business opportunities. Your responsibilities will include monitoring accounts, identifying upsell and cross-sell opportunities, developing strategic marketing plans, and ensuring consistent growth for our clients' businesses.

Key Responsibilities
- Manage and expand relationships with existing restaurants
- Monitor accounts and identify upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client's business
- Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards

Requirements
- 2-3 years' experience within a client management role preferably
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG, and e-commerce
- Exceptional verbal and written communication skills
- Ability to collect, track, and analyze large amounts of data
- Adaptability and strong problem-solving skills
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage

Benefits
As a valued member of our team, you will enjoy a dynamic and challenging work environment, opportunities for personal and professional development, and a great working atmosphere with regular company and team events.

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