Laboratory Operations Manager
4 days ago
Job Summary
We are seeking an experienced and skilled Assistant Laboratory Manager to join our team at Sunway Medical Centre Velocity. As a key member of the laboratory department, you will play a vital role in leading and promoting teamwork, providing coaching and assisting in managing the team.
Key Responsibilities
- Delivering safe and efficient operation and quality services to customers.
- Collaborating with the Laboratory Manager to maintain financial sustainability by ensuring expenditures remain within budget.
- Establishing service standards by leveraging knowledge of patient and customer expectations, as well as industry best practices.
- Ensuring accurate and prompt test result reporting to clinicians while addressing analytical challenges related to equipment, methodologies, and specimen collection that may impact patient safety.
- Promoting a safe and healthy laboratory environment by working with the Laboratory Manager to develop and implement safety procedures in compliance with regulatory and statutory requirements.
- Upholding professionalism and ethical standards by maintaining impartiality, ensuring confidentiality, and adhering to PDPA guidelines when handling official information.
- Engaging with stakeholders to understand their needs and collaboratively develop services within the department.
- Continuously enhancing personal, technical, and managerial competencies by attending relevant courses, meetings, and conferences while maintaining an updated personal development plan and professional portfolio.
Requirements
- Bachelor of Science Degree or Bachelor of Biomedical Science Degree or an equivalent in a relevant field, recognized by the Government of Malaysia.
- Minimum 10 years of working experience as a practicing medical laboratory scientist with up to 5 years at an increasingly responsible management level position in laboratory operations in a hospital.
- Possess sufficient technical and clinical knowledge in order to release results. Ability to interpret and validate results, able to work closely with subordinates.
- Familiar with quality control and quality assurance procedures.
- Working knowledge of healthcare and related acts, regulations and accreditation standards i.e. MS ISO 15189, MSQH, JCI and ACHS.
- Excellent communication skills, compassionate.
- Conscientious, responsible, careful, cooperative, and reliable with good interpersonal skills.
- Demonstrate high initiative and work independently towards achieving goals and objectives competently.
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