Laboratory Operations Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Medical Centre Velocity Full time

Job Summary

We are seeking an experienced and skilled Assistant Laboratory Manager to join our team at Sunway Medical Centre Velocity. As a key member of the laboratory department, you will play a vital role in leading and promoting teamwork, providing coaching and assisting in managing the team.

Key Responsibilities

  • Delivering safe and efficient operation and quality services to customers.
  • Collaborating with the Laboratory Manager to maintain financial sustainability by ensuring expenditures remain within budget.
  • Establishing service standards by leveraging knowledge of patient and customer expectations, as well as industry best practices.
  • Ensuring accurate and prompt test result reporting to clinicians while addressing analytical challenges related to equipment, methodologies, and specimen collection that may impact patient safety.
  • Promoting a safe and healthy laboratory environment by working with the Laboratory Manager to develop and implement safety procedures in compliance with regulatory and statutory requirements.
  • Upholding professionalism and ethical standards by maintaining impartiality, ensuring confidentiality, and adhering to PDPA guidelines when handling official information.
  • Engaging with stakeholders to understand their needs and collaboratively develop services within the department.
  • Continuously enhancing personal, technical, and managerial competencies by attending relevant courses, meetings, and conferences while maintaining an updated personal development plan and professional portfolio.

Requirements

  • Bachelor of Science Degree or Bachelor of Biomedical Science Degree or an equivalent in a relevant field, recognized by the Government of Malaysia.
  • Minimum 10 years of working experience as a practicing medical laboratory scientist with up to 5 years at an increasingly responsible management level position in laboratory operations in a hospital.
  • Possess sufficient technical and clinical knowledge in order to release results. Ability to interpret and validate results, able to work closely with subordinates.
  • Familiar with quality control and quality assurance procedures.
  • Working knowledge of healthcare and related acts, regulations and accreditation standards i.e. MS ISO 15189, MSQH, JCI and ACHS.
  • Excellent communication skills, compassionate.
  • Conscientious, responsible, careful, cooperative, and reliable with good interpersonal skills.
  • Demonstrate high initiative and work independently towards achieving goals and objectives competently.


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