Senior Underwriting Manager

2 weeks ago

Petaling Jaya, Selangor, Malaysia QBE Insurance Full time

Job Overview

We are seeking a highly experienced underwriting professional to join our team as Senior Underwriting Manager. The successful candidate will be responsible for leading the underwriting function and managing a team of underwriters who support various channels including agency, direct, local brokers, and MTP.

Key Responsibilities:

  • Lead underwriting activities and P&L responsibility of various products (Property and Engineering products).
  • Manage a team of underwriters who support all channels (agency, direct, local brokers, and MTP).
  • Develop and maintain strong relationships with intermediaries and business partners in the area of underwriting service delivery, product development, and innovation.
  • Drive business growth through effective management of MTPs and brokers in the area of GWP growth.
  • Ensure ongoing technical development of underwriters in line with staff development plans and ideal DAL state.
  • Foster a culture of awareness among the team regarding the business plan and its context, enabling informed decision-making.
  • Apply reinsurance strategies to safeguard the portfolio.
  • Adhere to underwriting standards, instructions, and good practices to minimize risk and maximize efficiency.
  • Provide technical expertise to identify issues and opportunities within the area of expertise.
  • Demonstrate understanding and awareness of market dynamics and market cycles to drive business performance.
  • Assist in managing resources across the team to ensure business requirements are met.
  • Promote the department, division, and company positively to maximize brand leverage.
  • Contribute to the development of the team's business plan to maximize productivity and performance.
  • Underwrite complex insurance risks in accordance with the business plan and personal authority to meet business objectives.
  • Act as a role model and demonstrate good leadership behaviors.
  • Support the divisional underwriting function to actively manage talent (attract, recruit, develop, and retain) to build people capability for the future.
  • Key Performance Indicators: Growth & Profitability - GWP including Renewal and New Business vs. Plan, GWP per Underwriter, NCOR%, UW profit for Corporate channel, Renewal retention rate, and New Business pipeline in Salesforce.
  • Key Performance Indicators: MTP and Broker Servicing & Satisfaction - Broker survey results.
  • Key Performance Indicators: Achieve overall local underwriting governance requirement and internal audit, Cell reviews completed timely each month, required actions identified and monitored until complete, Appropriate reporting in place across all portfolios to cover off GUC requirements and allow for active portfolio management.

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