Service Sales Specialist

2 days ago


Petaling Jaya, Selangor, Malaysia Mettler-Toledo International Inc. Full time

About the Role

We are seeking a highly motivated and results-driven Service Inside Sales representative to join our team. As a key member of our sales team, you will be responsible for selling and promoting our service spare parts to potential customers via phone, email, and/or other digital channels.

Key Responsibilities:

  1. Schedule appointment for service sales team and follow up to win order.
  2. Provide support on enquiries related to service order and respond promptly and professionally to inbound inquiries and leads.
  3. Build rapport and establish a relationship with customers through active listening and effective communication.
  4. Collaborate with internal teams to ensure customer satisfaction and service delivery excellence.
  5. Responsible to fill up customer - vendor form, code of conduct and form related matter.
  6. Continuously improve sales skills and product knowledge through training and professional development.

Requirements

  • Good Interpersonal and Verbal/Written Communication skills.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
  • Team player with a positive attitude and a customer-focused mindset.
  • Strong organizational and multitasking skills with attention to detail.


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