Customer Success Analyst

3 days ago


Petaling Jaya, Selangor, Malaysia Nielseniq Full time

NielsenIQ is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. Our vision is to provide measurement and improvement for the clients and markets we serve.

We are seeking an experienced Customer Success Analyst who will be responsible for delivering high-quality client services at all times. The ideal candidate will have strong business and financial acumen, excellent analytical skills, and the ability to work independently in a digitally enabled environment.

The successful candidate will be part of a dynamic team that partners with clients to fuse data, science, and the talents of our people to provide insights and recommendations. As a Customer Success Analyst, you will have the opportunity to inspire peers and coworkers while working together with our client business partners.

Key Responsibilities:

  • Analyze and interpret sales data
  • Deliver final reports and presentations building a story and final recommendations
  • Review data for errors and inconsistencies
  • Use internal tools and data sources

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.



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