Boutique Operations Director

7 days ago


Johor Bahru, Johor, Malaysia Samsonite Group APAC & Middle East Full time

Job Title: Retail Sales Manager

We are seeking an experienced retail sales manager to lead our team of sales associates in achieving sales targets and delivering exceptional customer service.

This role involves driving sales by engaging with customers, understanding their needs, and providing personalized product recommendations and assistance.

Responsibilities include:

  • Monitoring sales performance and implementing strategies to optimize sales opportunities and meet or exceed targets.
  • Overseeing all aspects of boutique operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
  • Developing and implementing action plans based on analysis findings to optimize sales performance, improve operational efficiency, and enhance customer satisfaction.
  • Leading a high-performing team of sales associates to achieve sales targets and deliver outstanding customer service.

A proven track record in retail management, preferably in the mid-tier luxury retail industry, is essential.

Strong leadership and interpersonal skills are required to inspire and motivate a team.



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