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System Administration Associate

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
Job Description

We are seeking a highly skilled System Administration Associate to join our team at TIME's group. As a key member of our digital operations team, you will be responsible for ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  • Perform server administration tasks, including planning, benchmarking, hardening, patch management, and maintenance, in line with policies, procedures, and established best practices.
  • Oversee digital operations, including system health checks, monitoring, startups/shutdowns, and support services, according to procedures.
  • Manage VDI infrastructure and ensure all services operate with minimal downtime.
  • Responsible for managing data centre operations, including UPS, precision cooling systems, other monitoring systems, and escalating issues as required.
  • Perform, monitor, and report on all scheduled backup operations, backup replication to the disaster recovery (DR) site, tape inventory, and scheduled restores at the DR site to ensure compliance with policies and guidelines.
  • Perform, monitor, and report any deployment required under Digital Infrastructure and comply with Change Management Procedures.
  • Adopt and implement IT Service Management (ITSM) using the ITIL framework/best practices as the foundation for Digital operations and infrastructure activities.
  • Ensure compliance with KWAP's and regulatory policies and adhere to the Information Security Management System within the relevant domain.
  • Maintain all Digital assets (hardware, software, and licenses) by monitoring and recording their status, ensuring proper management, and keeping accurate records.
Requirements
  • Minimum bachelor's degree in Computer Science, Information Technology, or any related field.
  • Preferably 5 years experience of performing Desktop Support and Data Centre Operation.
  • Proficient with Digital Infra procedure, process, planning, execution, and security is an added advantage.
  • Experienced in Virtualization (VMware) / Network / Server / Backup and Recovery / Application and Desktop publishing (Citrix) / Messaging system (email) operations.