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Business Process Specialist

2 weeks ago

Bayan Lepas, Penang, Malaysia Greatech Integration (M) Sdn Bhd Full time

We are seeking a highly skilled IT Infrastructure Lead to manage, implement, and maintain our entire ERP system.

About the Role:

As an IT Infrastructure Lead, you will oversee the entire ERP system, working closely with users to gather and define business needs, identifying discrepancies or inefficiencies, proposing alternative approaches, and implementing solutions.

  • You will diagnose and address system-related issues, conduct user training sessions, and provide on-demand assistance when required.
  • Key responsibilities include preparing and maintaining system workflow documentation and functional specifications, designing and executing testing scenarios to validate system functionality, customizing and updating training materials and user documentation to suit business needs.
  • You will utilize your analytical and problem-solving skills, excellent communication and interpersonal skills, and familiarity with SQL and data management tools to succeed in this role.

Requirements:

  • Candidate must possess at least a Degree in Computer Science / Information Technology or equivalent.
  • Relevant ERP Support experience with Finance, Sales, Supply Chain, Production, Quality, Store & Logistics would be great advantageous.
  • In-depth knowledge of ERP systems, business processes, and improvements techniques is essential.
  • Experienced with ERP system upgrades and migrations preferred.
  • Knowledge of Epicor Kinetics / SAP B1 / Hana S4 will be advantageous.
  • Strong analytical and problem-solving skills, excellent communication and interpersonal skills are required.
  • Familiarity with SQL and data management tools preferred.
  • Ability to work independently and as part of a team.