SALES COORDINATOR

3 hours ago


Klang Selangor, Malaysia balchem Full time

This role will responsible for overseeing and enhancing customer service operations and logistics planning, using ERP systems (D365) for managing logistics and customer service processes. It is envisioned that this role will ensure optimum customer satisfaction level, in balance with smooth and efficient production and logistic operation.

Main Task
1.0 Customer Service

* Primary contact point for customers (internal & external), transporter and freight forwarder
* Develop and maintain strong relationships with customers, vendors, and logistics partners.
* Manage customer accounts, process orders, and ensure accurate and timely delivery of products.
* Utilize and maintain ERP systems to track orders, manage customer interactions, and streamline operations.
* Address inquiries, resolve issues, and provide information in a timely and professional manner.
* Collaborate with internal teams, including Production, Quality, Finance to ensure seamless service delivery.
* Analyze and report customer service metrics, identifying areas for improvement and implementing solutions.
* Handle customer complaints and returns, ensuring swift resolution and customer satisfaction.

2.0 Logistic Planning

* Plan, coordinate and optimize logistics planning, including shipment schedules, certain inventory management, and distribution processes.
* Utilize and maintain logistics and customer service systems to track orders, manage customer interactions, and streamline operations.
* Monitor inventory levels and coordinate with warehouse team to ensure optimal stock levels, replenishment, asset turnaround
* Analyze and report on logistics performance and customer service metrics, identifying areas for improvement and implementing solutions.

3.0 Operation

* Support implementation of new technologies, processes and their updates/upgrades
* Organize, store and manage commercial documents (hardcopy and softcopies)
* Support audit (internal & external) processes in terms of document compilation, preparation and possibly presentation.

Experience Requirements

* Proven experience in customer service and logistics planning roles, preferably in a fast-paced environment.
* Proficiency in logistics and customer service systems (e.g., ERP, CRM software).
* Excellent communication and interpersonal skills, with a friendly and professional demeanor.
* Strong problem-solving abilities, detail-oriented, able to work under pressure
* Ability to work, both independently and work collaboratively as part of a team, in multi-cultural, regional environment.
* Strong organizational and multitasking abilities.
* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

Skill Requirements

* Proficient in Bahasa Malaysia, English and Mandarin
* Proficient in MS Word, Excel, Outlook, Powerpoint
* INCOTERMs, Import-Export documentation and process flow
* Experience in using corporate resource planning tool, Microsoft D365 is preferred

Interpersonal

* Pleasant & eloquent
* Independent
* Resourceful
* Collaborative
* Eager learner
* Problem solver
* Careful, detail oriented



PI33eac24e709d-29400-34890524


  • Sales Coordinator

    2 days ago


    Port Klang, Malaysia Milux Sales & Service Sdn Bhd Full time

    **Responsibilities**: - Key in sales order received from Salesman - Checking delivery status with Store & Logistic department - Update delivery status to salesman - Prepare sales monthly report to superior **Benefits**: - Benefit Medical Card, Life & PA Insurance- Medical Claim - Annual Leave - Working day Monday - Friday, 8.00am - 5.300pm - Healthy work...


  • Selangor, Malaysia Persolkelly Full time

    WORK WITH US! Job Details: Position **:Sales Operations Coordinator** Company Industry : Healthcare Working Location **:Kelana Jaya, 47301 Petaling Jaya, Selangor Darul Ehsan.**Working Hours : Monday - Friday (0830 to 1730) Working Duration**:12 months contract with PERSOLKELLY** Salary : Up to RM4,000 with statutory contribution & leave entitlement,...

  • Sales Coordinator

    7 months ago


    Selangor, Malaysia Pasona Malaysia Full time

    **Job ID** **22313** **Position Title** - Sales Coordinator **Industry** - Manufacturing/Production - ・To process Purchase Order from Customer. - ・Liaise with Procurement and Warehouse department to ensure timely deliveries. - ・Follow up closely from received order till out for delivery. - ・To prepare daily delivery schedule and packing list. -...

  • Sales Coordinator

    7 months ago


    Kuala Selangor, Malaysia RURU TIKI SDN BHD Full time

    Sales Coordinator responsibilities include: - Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. - Ensuring the adequacy of sales-related equipment or material. - Responding to complaints from customers and give after-sales support when requested sales coordinators need leadership,...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia ACME CHEMICALS (M) SDN BHD Full time

    **MAIN RESPONSIBILITIES**: - Attend to customer PO and coordinate order processing with Operation Department, Purchasing Department and Finance Department. - Assist the Operation Department by communicating with customers over logistic issues. - Assist preparation of quotations based on salesman feedbacks and maintenance of their records. - To analyze...


  • Selangor, Malaysia Pasona Malaysia Full time

    **Job ID** **23033** **Position Title** - Sales and marketing coordinator **Industry** - Consumer Products/FMCG - ・Achieve sales targets and improve brand image by communicating the value of our products to customers who primarily visit our showrooms - Meet individual and team sales target through effective selling techniques. - Define and implement...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia W Generation Trading Full time

    Position : Sales Coordinator Salary Range : RM 2,500 - RM 3,000 Location : Taman Perindustrian Meru, Klang **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review AWSB’s capability n meeting customer’s order requirement. - Feedback to customer in the event that AWSB has capability problem in meeting customer’s...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia PA Management Sdn Bhd Full time

    Position : Sales Coordinator Salary Range : RM 3,000 Location : Taman Perindustrian Meru, Klang **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review AWSB’s capability n meeting customer’s order requirement. - Feedback to customer in the event that AWSB has capability problem in meeting customer’s...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia Geno Management Full time

    **Position : Sales Coordinator** **Salary : RM 3,000** **Working Day / Time : 8am - 5pm (Monday - Friday), 8am - 1pm (Sat)** **Location : Klang** **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review company capability and meeting customer’s order requirement. - Feedback to customer in the event that company...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia Kanzen Tetsu Sdn Bhd Full time

    Provide administrative support to the sales team by handling documentations, maintaining sales records and organizing. - Planning sales drive and schedule others teams - Maintaining inventory of sales. - Sales process improvement. - Issue invoice. - Received incoming call. **Salary**: From RM2,500.00 per month **Benefits**: - Free parking Schedule: -...

  • Sales Coordinator

    1 week ago


    Klang, Malaysia Fedapi Sdn Bhd Full time

    **ROLES AND RESPONSIBILITIES**: - Initiate and assist in all works related to sales cycle from approaching customers, preparing quotations to after sale customer service - Heavily involved in product sales by approaching new and existing customers. Product sales involve the entire sales cycle from customer relationship building to sales follow up with...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia EPS Ventures Sdn Bhd Full time

    **Job Scope**: - Serve as the primary point of contact between our principal company and customers. - Facilitate clear and timely communication to ensure customer satisfaction and retention. - Relay important information, updates, and announcements from the principal company to customers. - Address and resolve customer concerns, issues, and complaints...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia Master Approach Sdn Bhd Full time

    Manage and co-ordinate day-to-day activities for sales department such as preparing quotation, tenders, sales agreement/ orders, sales report and etc. - Handle sales processing activities and documentation, filing important documents and communicating relevant information to respective sales manager and personnel. - Understanding and filtering webpage...

  • Sales Coordinator

    2 hours ago


    Klang, Malaysia DORMEZ FABRICATION SDN. BHD. Full time

    sales coordinator will support sales representatives and coordinate sales-related activities but is not responsible for selling products. Vision: To fulfill people's dream effortlessly, transforming imaginations into tangible realities. Mission DORMEZ FABRICATION & DORMEZ COMMERCE i. To design and produce a wide range of bed linens, home living, and bedding...

  • Sales Coordinator

    9 months ago


    Klang, Malaysia JNW PACKAGING SDN BHD Full time

    Responsibilities: - Filing important documents and communicating relevant information. - Ensuring the adequacy of sales-related equipment or material. - Responding to complaints from customers and give after-sales support when requested. Duties: - Key in Quotation, received order from customer, prepare Job Sheet, Sales Order, Delivery Order and Invoice. -...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia G.G.S. (M) SDN BHD Full time

    Sales assistants represent the direct contact with clients. They provide general advice to customers. -Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. -Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when...


  • Hulu Selangor, Malaysia Lanc Corporation Sdn Bhd Full time

    **Working hours** - Mon - Fri (8:30am~6.00pm) **Job Requirements** - To handle customer's incoming calls and enquiries. - Process customers' order and ensure goods are delivered on time to them - To prepare documentation, quotation, confirmation order, Delivery Order, Invoices and other relevant document. - Liaise and coordinate with various divisions...


  • Klang, Malaysia Vanity Cosmeceutical Sdn Bhd Full time

    Job Responsibilities - Provide administrative assistance and support to Sales Teams - Produces reports based on the sales of employees in the sales department. - Meets with people internally (Promoter/Merchandiser/Marketing) to compile reporting. - Process and check the monthly claims submitted by Sales Teams. - Train new promoters to make sure they meet...

  • Sales Coordinator

    7 days ago


    Klang, Malaysia The Canvas Hotel, Klang Full time

    Responsible for prospecting new business, while maintaining and nurturing existing customers and accounts. - Answer customers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) - Responsible for coordinating internally with front office and housekeeping team. -...

  • Sales Coordinator

    7 months ago


    Klang, Malaysia RCSI Management Full time

    Position : Sales Coordinator Salary Range : RM 2,500 - RM 3,000 Location : Klang **RESPONSIBILITIES**: - Liaise with customer on the status of each order and delivery - Review AWSB’s capability n meeting customer’s order requirement. - Feedback to customer in the event that AWSB has capability problem in meeting customer’s requirements. -...