Customs Manager

Responsible for market information collection, analysis, research and reporting Responsible for product category expansion, customer search, development, tracking, maintenance and sales target achievement Responsible for completing inquiry quotation, order processing, delivery processing, reconciliation with customers, payment collection, etc. Responsible...

This job is a first-level manager within a site. Provides direct management to semi-skilled and entry level professional employees performing diverse and/or specialized roles, or employees in more than one function or work group. This includes establishing annual plans/objectives and interpretation of policies related to the functional area. Contributes to...

**Responsibilities**: - Deliver the best ‘first impression’ and consistent exceptional PRUexperience to customers across all channels - Ensure customers are given meaningful updates for non-FCR cases handled by Customer Engagement Centres - Ensure complex customer’s needs are fulfilled by performing timely escalation and proper handover of non-FCR...

**The company** Our client is one of the top 10 global logistics company who focuses on freight forwarding, customs brokerage, road transport and warehousing solutions globally. Reporting to the National Road Freight & Customs Brokerage Manager, the Operations Manager, Road Freight & Customs Brokerage will be responsible for freight forwarding, customs...

Manage the annual bottom-up planning process including active support, researching, and analyzing key strategic customers to provide ongoing feedback, presentation of customer plans and opportunities to company functions. - Identifies business opportunities by generate sales leads, identifying prospects and evaluating their positions in the industry,...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Job Scope**: 1. Provide outstanding customer service to improve customer satisfaction and relationship 2. Prepare Sales order (cash) and Delivery order (DO) 3. Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers 4. Handle incoming phone calls related to; return material requests, product sample...

Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations bookings with shipping line and B/L documentations - Generating, submission and booking bagging orders for manipulation - Manage customer and vendor complaints - Daily interactions with...

We’re looking for a brilliant, full time Malay, Mandarin and English speaking/reading/writing customer service professional to join our team, based in Johor Bahru or I-City Shah Alam The primary focus of this team is to manage and coordinate Airbnb guests booking, communications and customer experience. This is a great opportunity for an individual who...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process all arrivals and departures, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

**Responsibilities**: - Provides post-sales support to Sales division and day-to-day business liaison with major customers - Responsible for order processing, close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery - Provide good customer service through product knowledge, handling enquiries, analyze...

**Responsibilities**: - Job Responsibilities- Set up guidelines and procedures for customer service - Make outbound calls to potential customers and share information about products and services - Meet quotas for calls and perform customized targeted cold calling sales strategies - Co-ordinate with operation & eCommerce team to ensure customer's special...

Job Responsibilities - Set up guidelines and procedures for customer service - Make outbound calls to potential customers and share information about products and services - Meet quotas for calls and perform customized targeted cold calling sales strategies - Co-ordinate with operation & eCommerce team to ensure customer's special requests are fulfilled -...

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

**Responsibility** - Receiving and processing customer orders; - System entry of sales orders, communicate with warehouse to arrange order delivery or pick up, etc; - Maintaining and updating sales and customer records; - Assist the department manager to do other department affairs as assigned. **Requirement**: - Diploma/Degree education or equivalent; -...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

**Requirements**: In Herlo Consultancy Sdn Bhd, we value all our employees and will endeavor to create a safe and positive working environment where all employees are treated with dignity and respect. We recognize the need for flexibility of operations dictated by rapidly changing economic and other conditions. It is our belief that our employees are honest...

**Responsibilities**: - Complete daily sales order before stipulated cut-off time - Generate and submit reports by end-of-day to the relevant recipients - Work closely with sales and support team to provide excellent pre - and post - sales - Provide leads and referrals to the sales team. - Serves customers through various channels and platforms by providing...

**Responsibilities**: - Complete daily sales order before stipulated cut-off time - Generate and submit reports by end-of-day to the relevant recipients - Work closely with sales and support team to provide excellent pre - and post - sales - Provide leads and referrals to the sales team. - Serves customers through various channels and platforms by providing...