Customer Services

Gds Services is an innovative company with a strong presence in the industry, offering exciting opportunities for talented individuals to join our team.The Sales Support Specialist plays a critical role in supporting the sales team by managing administrative tasks, coordinating customer communications, and preparing reports. This position requires strong...

Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations bookings with shipping line and B/L documentations - Generating, submission and booking bagging orders for manipulation - Manage customer and vendor complaints - Daily interactions with...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Responsibilities & Duties Making appointments to see existing and potential clients Presenting products to clients Persuading clients to buy your company’s products Providing an after-sales service Meeting sales targets Organising or attending medical conferences Keeping records of sales and customers Reporting information back to head office about...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

**Requirements**: - GCE 'O' level and/or Diploma in relevant discipline - Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry - ** Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)**: - Customer focused and a great...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Responsible for all sales/customer support activities and oversee daily order processing - Answer customer inquiry and complaints from all channels in accordance to company's communication policy - Issue quotation, sales order and delivery order. - Attend to call-in customer enquiries and walk-in customer - Co-ordinate with store department for collect and...

Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...

Salary : Basic RM1900 - RM2100 + OT＋Allowance Gross Salary : RM3000 ++ Company Background : Call Centre (Multinational Company) Job Description: - Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems...

We’re looking for a brilliant, full time Malay, Mandarin and English speaking/reading/writing customer service professional to join our team, based in Johor Bahru or I-City Shah Alam The primary focus of this team is to manage and coordinate Airbnb guests booking, communications and customer experience. This is a great opportunity for an individual who...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills - Fluent in English writing and speaking - Willing to work overtime Working Hours: 5.5...

**CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 1** - JALAN TUN ABDUL RAZAK, SUSUR 1, 80000, JOHOR BAHRU_ AUTOPASS COLLECTION CENTRE Johor Bahru Service Centre(JBSC) 5 Day Work!!!! - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

About the RoleWe are seeking a Customer Service Representative to join our team at AEON CO. (M) BHD. In this role, you will be responsible for providing exceptional customer service and ensuring that all customer queries are resolved promptly and professionally.The ideal candidate will have experience in customer service and be fluent in English and Bahasa...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...