Customer Service Support

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**We offer attractive salary and benefits, hybrid work arrangement and Flexi-time arrangement** **Responsibilities**: - Maintain thorough knowledge of company’s services - Achieve or exceed customer service targets and objectives - Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time -...

**Responsibilities**: - Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

We're seeking an organized and detail-oriented professional to support our sales team with administrative tasks, order processing, and customer inquiries.About the RoleAs a Sales Support Administrator, you will play a key role in driving efficiency, improving customer experience, and supporting business growth by assisting our sales team with various...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**_Join us NOW!!! Come start your career with one of Malaysia’s Top International BPO Companies._** - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Responsible for all sales/customer support activities and oversee daily order processing - Answer customer inquiry and complaints from all channels in accordance to company's communication policy - Issue quotation, sales order and delivery order. - Attend to call-in customer enquiries and walk-in customer - Co-ordinate with store department for collect and...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** You will play an important role in: - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and...

About UsHirehub Group is a leading manufacturer of prefabricated modular data center solutions, specializing in the data center and power systems industry. Our company excels in delivering innovative solutions for hyperscale data center projects globally.Job OverviewWe are seeking a Customer Support Expert to join our team. As a key member, you will be...

Job OverviewAffin Group seeks a skilled Customer Service Officer to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support.Responsibilities- Provide customer service and support through various channels, including phone, email, and in-person...

Your new role: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Guide callers through troubleshooting, navigating the company site or using the products or services - Review customer or client accounts, providing...

Job OverviewWe are seeking a highly skilled Service Support Officer to join our team at TIME's group. As a key member of our operations team, you will be responsible for ensuring seamless order fulfillment and providing exceptional customer service.

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...