Customer Support

**About the Role:**We are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails. You will work with customers from diverse backgrounds, supporting them in both Chinese and English.In this role, you will have...

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

**We offer attractive salary and benefits, hybrid work arrangement and Flexi-time arrangement** **Responsibilities**: - Maintain thorough knowledge of company’s services - Achieve or exceed customer service targets and objectives - Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time -...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Job ResponsibilitiesHandle inbound calls, live chat, and email inquiries related to customer general enquiries, complaints, comments, feedback, and other issues.Exceed customer expectations in terms of customer service and accurate information.Work with a team to achieve required KPI elements and SLA.Demonstrate proficient computer typing skills and good...

We are seeking a highly motivated and enthusiastic Sales Advisor to join our team at FTGR BIKE SDN BHD.About the Role:This exciting opportunity involves working in a fast-paced retail environment, interacting with customers, and selling products.The successful candidate will be responsible for achieving sales targets, managing stock levels, and maintaining a...

Responsibilities & Duties Making appointments to see existing and potential clients Presenting products to clients Persuading clients to buy your company’s products Providing an after-sales service Meeting sales targets Organising or attending medical conferences Keeping records of sales and customers Reporting information back to head office about...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

Basic : RM1900 - RM 2100 - 9 hours rotate shift, 6 days / week. (7am - 4pm/3pm-12am/10pm-7am) - Night Shift Allowance RM300 - 6 Days Working Allowance RM300 - KPI Incentive Up to RM400 **Job Description**: Handle inbound calls relating enquiries and complain. Maintaining a positive, empathetic and professional attitude toward customers at all...

__ Job Highlights: - Basic + Allowance + Incentives + Bonus - Solana Care Package (Group Medical Insurance, Laptop subsidy, etc) - On job training, Team Building Event & Exercise activities - Positive & competitive working environment - Opportunity to climb the corporate ladder in the future. **Responsibilities** - Administration and documentation works -...

**_Join us NOW!!! Come start your career with one of Malaysia’s Top International BPO Companies._** - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

**Company Overview**We are Elite Advance Service Sdn Bhd, a leading provider of innovative solutions in the fintech and blockchain industry. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

**About Our Client**: Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards...

**Job Description & Responsibilities**: - Assist in CS data flow development and data cleaning process - Assist in the development of CS job process management tools - Assist in the development of CS analytical dashboard - Process the Jobsheet into specific technical documents. - Assist in programming, including Python, HTML, JavaScript (Custom Panel),...

RESPONSIBILITIES: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch...

Your new role: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Guide callers through troubleshooting, navigating the company site or using the products or services - Review customer or client accounts, providing...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...