Customer Support

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

Upright Talent is seeking a skilled Customer Service Executive to join our team. As a key member of our support staff, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective resolution to customer queries and concernsEvaluate and escalate complex issues to ensure seamless customer...

At Upright Talent, we're committed to delivering exceptional customer experiences.We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.About the RoleThis role is responsible for providing first-level...

Job OverviewWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent. The successful candidate will be responsible for providing first-level contact and resolving customer issues.About the RoleProvide exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues in a timely...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

**We offer attractive salary and benefits, hybrid work arrangement and Flexi-time arrangement** **Responsibilities**: - Maintain thorough knowledge of company’s services - Achieve or exceed customer service targets and objectives - Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time -...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Techcare is a technology company in Johor. Our philosophy is to develop and provide technology to people in need of rehabilitation so that people in need can go back to their daily life as soon as possible. The company's goal is to become the leading rehabilitation technology company in Asia. The mission is to provide cost-effective stroke rehabilitation...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and liaise with forwarders on...

Monitoring booking to avoid last minutes cancellation and incurred charges - Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner - Update data in terms cost/selling - Notify vessel delay notification to customers - Forward carrier’s circular to customers - Checking vessel ETA and...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** You will play an important role in: - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and...

Basic : RM1900 - RM 2100 - 9 hours rotate shift, 6 days / week. (7am - 4pm/3pm-12am/10pm-7am) - Night Shift Allowance RM300 - 6 Days Working Allowance RM300 - KPI Incentive Up to RM400 **Job Description**: Handle inbound calls relating enquiries and complain. Maintaining a positive, empathetic and professional attitude toward customers at all...

With ever-growing experience in the frozen food trading business, Standard Food Solutions wishes to position itself as a leading and thoughtful brand that offers quality live, imported, frozen seafood, meat and other refrigerated food products in Johor. We continually stress the importance of our product and service quality. To promise quality, we go to...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...