Intern, Customer Support

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

__ Job Highlights: - Basic + Allowance + Incentives + Bonus - Solana Care Package (Group Medical Insurance, Laptop subsidy, etc) - On job training, Team Building Event & Exercise activities - Positive & competitive working environment - Opportunity to climb the corporate ladder in the future. **Responsibilities** - Administration and documentation works -...

**About Us**: SRKK Group of Companies is a dynamic and innovative technology solutions provider, dedicated to delivering cutting-edge IT services to businesses across various industries. With a strong commitment to excellence and a passion for technology, we empower our clients to thrive in the digital era. As an IT Support Intern at SRKK Group of...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

Job Title: Helpdesk ConsultantLocation: Johor BahruCompany Overview:A leading IT solutions provider that delivers comprehensive services to clients in various industries. The company focuses on offering managed IT support, consulting, and customer service, ensuring smooth operations for their clients.Job Responsibilities:Act as the first point of contact for...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

*Job Highlights* At olana, we see interns as our future ckstars! - 'll be integrate rt of our - e team. We'll provide ntorship - guidance to help y - explode your potenti We are currently looking for a passionate Finance & Admin/Customer Service Intern. *Responsibilities* - Manage Account Receivables function & ensuring compliance of accounting records...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Job Responsibilities: - Provide level 1 onsite IT support services to internal users - Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. - Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines - Maintain...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

Basic : RM1900 - RM 2100 - 9 hours rotate shift, 6 days / week. (7am - 4pm/3pm-12am/10pm-7am) - Night Shift Allowance RM300 - 6 Days Working Allowance RM300 - KPI Incentive Up to RM400 **Job Description**: Handle inbound calls relating enquiries and complain. Maintaining a positive, empathetic and professional attitude toward customers at all...

**Job Scopes**. - Performs sales supporting and administrative works - Prepare quotations and follow-up with customers - Prepare purchase orders, sales orders and delivery orders - Prepare shipping documents - Liaise with customers and forwarders on shipments process - Monitoring of quotations, orders and delivery schedules **Benefits you need to know.** -...

**About us** We are professional, agile, and our goal is to Cherie Hearts International Preschool is a dynamic and innovative educational institution committed to providing quality education. We are currently seeking a motivated and detail-oriented individual to join our team as a Sales Support Specialist. This role is crucial in facilitating student...

**About us** We are professional, agile, and our goal is to Cherie Hearts International Preschool is a dynamic and innovative educational institution committed to providing quality education. We are currently seeking a motivated and detail-oriented individual to join our team as a Sales Support Specialist. This role is crucial in facilitating student...

Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...

**Job Title : International After-sales Maintenance Specialist** Salary Range：RM5000 - RM8000 Benefits : Free Carpark & Transport Allowance Working Hours：Mon - Fri (8:30am - 5:30pm) Working Location：Senai, JB Company Background: Laboratory Equipment Supplier **Responsibilities**: 1. Actively Respond to customer complaints and support needs of the...