Customer Support Assistant

2 weeks ago


Johor Bahru, Malaysia Merchantrade Asia Sdn Bhd Full time

Attending to walk-in customers and phone inquiries in the branch;
- Opening and maintaining customer accounts for all products & services;
- Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP);
- Provide after-sales customer service and public relations support;
- Support branch operations and administration tasks.

**Requirements**:

- Minimum SPM or Diploma in any field;
- Fresh graduates are encouraged to apply;
- Computer literate (basic knowledge of MS Office)
- Having experience in remittance or money changing will be added advantage.
- Willing to be based at Johor Bahru Branch,Lot 35D, Jln Wong Ah Fook, 80000 Johor Bahru, Johor

/Contract

**Salary**: From RM1,800.00 per month

**Additional Information**

We provide a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.

**We Also Offer a Comprehensive Benefits Package Including**
- Competitive salary
- Company healthcare
- Insurance coverages

**Salary**: From RM1,800.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay



  • Johor Bahru, Johor, Malaysia Merchantrade Asia Sdn. Bhd. Full time

    Job Scope - Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and...


  • Johor Bahru, Malaysia Medcare Healthcare Services Sdn Bhd Full time

    Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. - Responsible for addressing inquiries, resolving issues, and providing assistance - Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective...


  • Johor Bahru, Johor, Malaysia Medcare Healthcare Services Sdn Bhd Full time

    Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Company Background : IT Service ProviderWorking location: Ubi Avenue SingaporeWorking Hours : 9am-6.15pm (Mon-Fri)Summary:Responsibilities: Provide customer service and sales support to customers. Troubleshoot and resolve customer issues. Maintain customer records and update customer information. Assist with order processing and order fulfilment. Develop and...


  • Jalan Dewani , Johor Bahru Johor Malaysia LiteCrest Industries Sdn Bhd Full time

    Job Description:Administrative Support: Provide administrative assistance to ensure smooth office operations, including managing correspondence, scheduling appointments, and organizing customers data fileSales Support: Assist the sales team by generating quotes, processing sales orders, and following up on leads or inquiries to support revenue...


  • Johor Bahru, Johor, Malaysia Ruyi Holdings Sdn Bhd Full time

    Sales Support Assistant - Apprentice ProgramResponsibilities Contact customers of Unit Manager to arrange and confirm appointments Respond to FaceBook leads, collect contact information, and pass it to Unit Manager for follow-up Schedule customer appointments by monitoring Unit Manager's calendar Conduct health assessments for customers to explain the...


  • Johor Bahru, Malaysia Merchantrade Asia Sdn. Bhd. Full time

    Customer Support Assistant Location: Taman Daya branch Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service...


  • Johor Bahru, Johor, Malaysia Malaysia Airlines Berhad Full time

    Job description:Malaysia Airlines Berhad is seeking a dedicated and experienced Chat Support Assistant to join our team on a remote basis. As a Chat Support Assistant, you will be responsible for providing timely and accurate responses to customer inquiries and concerns through our online chat platform.Responsibilities: Communicate with customers via chat to...


  • Johor Bahru, Johor, Malaysia Ruyi Holdings Sdn Bhd Full time

    Sales Support AssistantBrief introduction about Ruyi Holdings Sdn Bhd:Ruyi Holdings Sdn Bhd was incorporated in Malaysia as a private limited company in 2006, Ruyi provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany & Switzerland.We are currently...


  • Johor Bahru, Malaysia Hearlife Centre Sdn Bhd Full time

    **Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...


  • Johor Bahru, Malaysia Merchantrade Asia Sdn Bhd Full time

    Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

  • Customer Support

    3 weeks ago


    Johor Bahru, Malaysia Upright Talent Full time

    Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...


  • Johor Bahru, Malaysia Nala Groups Full time

    Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...


  • Johor Bahru, Johor, Malaysia Sing Mah Marketing Sdn Bhd Full time

    Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...


  • Johor Bahru, Malaysia OPS Technologies Sdn Bhd Full time

    **Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

  • Customer Service

    1 week ago


    Johor Bahru, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    **Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...


  • Johor Bahru, Johor, Malaysia SupportYourApp Full time

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...


  • Johor Bahru, Malaysia MINDe Group Full time

    Provide technical assistance and support to users experiencing software, hardware, or network issues. - Log and track support tickets using helpdesk software, ensuring timely resolution and proper documentation. - Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution. - Educate users on software and...


  • Johor Bahru, Malaysia Df Automation and Robotics Full time

    **Job Description & Responsibilities**: - Assist in CS data flow development and data cleaning process - Assist in the development of CS job process management tools - Assist in the development of CS analytical dashboard - Process the Jobsheet into specific technical documents. - Assist in programming, including Python, HTML, JavaScript (Custom Panel),...


  • Johor Bahru, Johor, Malaysia OPS Technologies Sdn Bhd Full time

    Responsibilities: Assist in all purchase orders and deliveries/shipments inquiries/concerns Assist in processing and management of customers' orders with timely deliveries and shipments arrangement Assist to ensure completion in the most optimum manner Assist to review and support/prepare all shipping documents Assist to perform Goods Receive, Delivery...