Customer Support Assistant

**Job Title: International Customer Support Specialist**We are seeking a skilled and detail-oriented Customer Support Specialist to join our team at Nala Groups.**Overview**Nala Groups is a leading laboratory equipment supplier, and we pride ourselves on delivering exceptional customer service. As a Customer Support Specialist, you will be responsible for...

At Upright Talent, we're committed to delivering exceptional customer experiences.We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.About the RoleThis role is responsible for providing first-level...

Customer Support Assistant Location: Taman Daya branch Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Upright Talent is seeking a skilled Customer Service Executive to join our team. As a key member of our support staff, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective resolution to customer queries and concernsEvaluate and escalate complex issues to ensure seamless customer...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

**Job Description & Responsibilities**: - Assist in CS data flow development and data cleaning process - Assist in the development of CS job process management tools - Assist in the development of CS analytical dashboard - Process the Jobsheet into specific technical documents. - Assist in programming, including Python, HTML, JavaScript (Custom Panel),...

Provide technical assistance and support to users experiencing software, hardware, or network issues. - Log and track support tickets using helpdesk software, ensuring timely resolution and proper documentation. - Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution. - Educate users on software and...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and liaise with forwarders on...

Job OverviewWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent. The successful candidate will be responsible for providing first-level contact and resolving customer issues.About the RoleProvide exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues in a timely...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

**Sales Support Assistant** Brief introduction about **Ruyi Holdings Sdn Bhd**: **Ruyi Holdings Sdn Bhd** was incorporated in Malaysia as a private limited company in 2006, **Ruyi** provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany &...

Keeping records of customer interactions, transactions, comments, and complaints. - Responding promptly to walk-in customer inquiries. - Assist in installing the RFID device in the customer's vehicle. - Ensure customer satisfaction and provide professional customer support. - Maintaining a positive, empathetic, and professional attitude toward customers...

**Responsibilities**: - Greet and assist walk-in customers, providing product information and recommendations. - Understand customer needs and guide them in making purchasing decisions. - Handle customer inquiries, concerns, and provide post-sales support. - Operate the autocount system to process sales transactions accurately. - Generate and maintain sales...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch...