Sales Support Specialist
8 months ago
**Responsibilities**:
- Greet and assist walk-in customers, providing product information and recommendations.
- Understand customer needs and guide them in making purchasing decisions.
- Handle customer inquiries, concerns, and provide post-sales support.
- Operate the autocount system to process sales transactions accurately.
- Generate and maintain sales records using the autocount system.
- Collaborate with the sales team to achieve sales targets.
- Keep the sales area organized and visually appealing.
- Update product displays and promotional materials.
- Stay updated on product knowledge and features.
- Maintain a positive and professional attitude towards customers.
- Generate sales invoices using the autocount system.
**Job Requirements**:
- Previous experience in retail sales coordination preferred.
- Strong customer service and communication skills.
- Ability to understand customer preferences and offer appropriate solutions.
- Proficiency in using the autocount system or similar sales software.
- Results-oriented with a passion for achieving sales goals.
- Detail-oriented and able to handle sales transactions accurately.
- Ability to work well in a team and individually.
- Basic computer skills including Microsoft Office.
- Proficiency in English, Bahasa Malaysia, and additional languages is a plus.
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