Customer Support Assistant

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Job Title: International Customer Support Specialist**We are seeking a skilled and detail-oriented Customer Support Specialist to join our team at Nala Groups.**Overview**Nala Groups is a leading laboratory equipment supplier, and we pride ourselves on delivering exceptional customer service. As a Customer Support Specialist, you will be responsible for...

Customer Support Assistant Location: Taman Daya branch Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

**Job Description & Responsibilities**: - Assist in CS data flow development and data cleaning process - Assist in the development of CS job process management tools - Assist in the development of CS analytical dashboard - Process the Jobsheet into specific technical documents. - Assist in programming, including Python, HTML, JavaScript (Custom Panel),...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

Provide technical assistance and support to users experiencing software, hardware, or network issues. - Log and track support tickets using helpdesk software, ensuring timely resolution and proper documentation. - Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution. - Educate users on software and...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

**Sales Support Assistant** Brief introduction about **Ruyi Holdings Sdn Bhd**: **Ruyi Holdings Sdn Bhd** was incorporated in Malaysia as a private limited company in 2006, **Ruyi** provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany &...

Keeping records of customer interactions, transactions, comments, and complaints. - Responding promptly to walk-in customer inquiries. - Assist in installing the RFID device in the customer's vehicle. - Ensure customer satisfaction and provide professional customer support. - Maintaining a positive, empathetic, and professional attitude toward customers...

**Responsibilities**: - Greet and assist walk-in customers, providing product information and recommendations. - Understand customer needs and guide them in making purchasing decisions. - Handle customer inquiries, concerns, and provide post-sales support. - Operate the autocount system to process sales transactions accurately. - Generate and maintain sales...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch...

**Sales Support Assistant - Apprentice Program** **Responsibilities** - To contact the customers of Unit Manager to arrange and confirm appointment - To reply FaceBook leads and obtain contact number and forward to the Unit Manager to follow up - To arrange the appointment of customer by monitoring schedule of the Unit Manager - Conducting health...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

Job Title: Helpdesk ConsultantLocation: Johor BahruCompany Overview:A leading IT solutions provider that delivers comprehensive services to clients in various industries. The company focuses on offering managed IT support, consulting, and customer service, ensuring smooth operations for their clients.Job Responsibilities:Act as the first point of contact for...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...