Customer Support Representative
5 months ago
Job description:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.
Job requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- 3+ years working as a help desk specialist.
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Excellent analytical and diagnostic skills.
- Advanced knowledge of help desk software and remote-access systems.
- High-level communication skills.
- Ability to troubleshoot complex hardware and software issues.
- Patience and understanding.
**Salary**: Up to RM3,500.00 per month
Schedule:
- Monday to Friday
-
Customer Service Representative
3 weeks ago
Johor Bahru, Johor, Malaysia Nala Groups Full timeJob Title: Customer Service RepresentativeAt Nala Groups, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:1. Respond to customer inquiries and resolve issues in a...
-
Customer Service Representative
5 months ago
Johor Bahru, Malaysia Gratitude India Full time**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
2 weeks ago
Johor Bahru, Johor, Malaysia Nala Groups Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Nala Groups. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:1. Respond to...
-
Customer Service Representative
5 months ago
Johor Bahru, Malaysia Incora Full time_**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Representative** **Location**:Johor Bahru, Puteri Habour As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a...
-
Customer Service Representative
22 hours ago
Johor Bahru, Johor, Malaysia Nala Groups Full timeAbout Nala GroupsWe are a company that specializes in recycling and waste management.Salary Range: RM2500 - RM3500 per monthJob OverviewWe are seeking a highly skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries and concerns via...
-
Sales Representative
5 months ago
Johor Bahru, Malaysia IQLIMA GLOBAL WELLNESS SDN BHD Full timeWe are looking for Sales Rep/Storekeeper/Logistics that will represent/advertise our company products to the customers. The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. To ensure that the customer is satisfied and adequately taken care of while making a...
-
Sales Representative
6 months ago
Johor Bahru, Malaysia IQLIMA GLOBAL WELLNESS SDN BHD Full timeWe are looking for Sales Rep/Storekeeper/Logistics that will represent/advertise our company products to the customers. The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. To ensure that the customer is satisfied and adequately taken care of while making a...
-
Customer Support Representative
5 months ago
Johor, Malaysia BLUE METAVERSE TECHNOLOGY SDN. BHD. Full timeBlue Metaverse Technology Sdn. Bhd., a global internet enterprise digital operation service provider, is recruiting multiple position specialists. Location**:Johor Bahru, Malaysia** Job Title**:Customer Service Representative (Mandarin Speakers)** **Responsibilities**: - Respond to customer inquiries, complaints, and doubts, providing accurate and timely...
-
Technical Support Engineer
4 weeks ago
Johor Bahru, Johor, Malaysia Randstad Malaysia Full timeWe're seeking a dedicated Technical Support Engineer to join a global leader in hygiene and sustainability solutions.Report to the Head of Department (HOD).Team size: 40 people.Travel to clients' sites involved.Maintain a strong customer service focus and work closely with sales representatives to achieve shared goals.Provide technical support and assist in...
-
Medical Sales Representative
6 months ago
Johor Bahru, Malaysia VeeroesMed Sdn Bhd Full timeRoles of Medical Sales Representative are to promote and sell Company’s products, implement strategies to increase product awareness, provide advice on products & services and achieve sales target. Duties & Responsibilities: 1. Promote & secure sales for the services / products 2. Accountable for achieving sales target, productivity and performance...
-
Sales Representative
4 weeks ago
Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full timeOur company, Hunters International Sdn Bhd, is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting our products and providing excellent customer service to our clients.Key Responsibilities:Assist customers in selecting the right products for their needs.Provide product information and...
-
Customer Service Representative
5 months ago
Johor Bahru, Malaysia Harta Mahamega Sdn Bhd Full time**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...
-
Sales Support Specialist
5 months ago
Johor Bahru, Malaysia Cherie Hearts International Preschool Full time**About us** We are professional, agile, and our goal is to Cherie Hearts International Preschool is a dynamic and innovative educational institution committed to providing quality education. We are currently seeking a motivated and detail-oriented individual to join our team as a Sales Support Specialist. This role is crucial in facilitating student...
-
Sales Support Specialist
5 months ago
Johor Bahru, Malaysia Cherie Hearts International Preschool Full time**About us** We are professional, agile, and our goal is to Cherie Hearts International Preschool is a dynamic and innovative educational institution committed to providing quality education. We are currently seeking a motivated and detail-oriented individual to join our team as a Sales Support Specialist. This role is crucial in facilitating student...
-
Marketing Representative
5 months ago
Johor Bahru, Malaysia Graphite Marketing Full timeGraphite Marketing is a sales and marketing company that represents client's product to meet potential customer everyday. We are doing commercial and lifestyle that convince customers to encourage with balance life. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Customer Service Officer
5 months ago
Johor Bahru, Malaysia Timesconsult Sdn Bhd Full time**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Medical Sales Representative
5 months ago
Johor Bahru, Malaysia AZIMUTH SOLUTIONS SDN BHD Full timeRoles of Medical Sales Representative are to promote and sell Company’s products, implement strategies to increase product awareness, provide advice on products & services and achieve sales target. Duties & Responsibilities: 1. Promote & secure sales for the services / products 2. Accountable for achieving sales target, productivity and performance targets...
-
Sales Representative
5 months ago
Johor Bahru, Malaysia Info Marine Sp. z o.o. Full time**Position**: Sales Representative - Defining sales goals and strategy to drive recurring revenue from new and expansion customers. - Approaching and acquiring new clients in assigned parts of the world - Evaluation and developing new marketing opportunities for service and product - Promoting the company’s services addressing or predicting clients’...
-
Customer Service
5 months ago
Johor Bahru, Malaysia Handal Indah Sdn Bhd Full time**Customer Service Representative for Sales & Marketing** - Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities,...
-
Customer Support
5 months ago
Johor Bahru, Malaysia Upright Talent Full timeProvide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...