Customer Service Representative

1 week ago


Johor Bahru, Johor, Malaysia Upright Talent Full time
About This Role

We are seeking a highly skilled Customer Service Executive to join our team at Upright Talent.

Key Responsibilities
  • Provide timely and effective support to customers, resolving their queries and concerns in a professional manner.
  • Evaluate customer issues and escalate unresolved cases to senior staff members for further assistance.
  • Communicate complex information to customers in a clear and concise manner, ensuring they understand the problem-solving process.
  • Follow up on customer inquiries and ensure prompt closure of all cases.
What We Offer
  • A competitive remuneration package up to RM 4,000 per month, reflecting the value we place on our employees' skills and dedication.
  • A comprehensive benefits package, including allowances and bonuses, designed to support your overall well-being.
  • A structured career progression plan, offering opportunities for growth and advancement within the company.
  • International exposure through collaboration with global teams and participation in cross-functional projects.
  • Ongoing training and development programs, equipping you with the latest skills and knowledge to excel in your role.
  • A flexible work-life balance policy, allowing you to enjoy a healthy balance between your personal and professional life.
  • The opportunity to work in a dynamic and supportive environment, contributing to the success of our clients and colleagues.
Ideal Candidate Profile
  • This position is ideal for candidates with experience in customer or helpdesk support, as well as fresh graduates who are eager to learn and grow with our organization.


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    At Nala Groups, we are looking for a skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers seeking assistance with our products and services.We offer a competitive salary range of RM2000 - RM3000, depending on experience, as well as a comprehensive benefits package that includes...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    We are looking for a skilled Customer Service Representative to join our team at Nala Groups in Ulu Tiram JB.As a valued member of our team, you will be responsible for manning corporate Web and WhatsApp enquiries, ensuring timely and accurate responses to customers. You will also have a clear understanding of the company's offerings and protocols, allowing...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job Title: Career Opportunity in Customer ServiceWe are seeking a skilled and enthusiastic individual to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their queries are addressed promptly and efficiently.About the Role:The ideal candidate will have...


  • Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full time

    We are a renowned brand in the design and production of cooking, washing, and cooling appliances seeking a skilled Sales Representative to join our team.Job SummaryThis is an exciting opportunity for an individual who is passionate about home appliances to work in a fast-paced retail environment. As a Sales Representative, you will be responsible for...

  • Sales Representative

    2 months ago


    Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full time

    About the Role:We are seeking a skilled Sales Representative to join our team at Hunters International Sdn Bhd. Key Responsibilities:Provide exceptional customer service to walk-in customers.Promote products effectively to drive sales.Familiarize customers with product offerings and promotions.Ensure stock levels are maintained and products are displayed in...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Your Role at Upright TalentAs a Customer Service Executive, you will be the first point of contact for our customers, resolving their queries and issues in a timely manner.Key ResponsibilitiesProvide exceptional customer service by responding to customer inquiries and resolving their concerns promptlyEscalate unresolved issues to the next level of support...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full time

    Job Description:We are seeking a results-driven Business Development Representative to drive sales growth and expand our customer base by promoting ERP solutions and services.Key Responsibilities:Identify and pursue new business opportunities through networking, prospecting, and research.Develop and maintain relationships with potential and existing clients...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    About the RoleWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent.This is an exciting opportunity for individuals who enjoy working with customers, providing support and resolving issues in a professional manner.Key ResponsibilitiesFirst-level contact and resolution of customer complaints and queriesEscalation of...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Job OverviewThis role focuses on delivering exceptional customer service, ensuring timely resolution of issues and providing a positive experience for our clients.Key ResponsibilitiesEstablish and maintain effective communication with customers, addressing their concerns and resolving queries in a professional mannerEvaluate and escalate unresolved customer...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Company Overview">We are Upright Talent, a company that values excellent customer service.Job Description">This is a role where you will be the primary contact for customers, resolving their issues in a timely and professional manner.You will work closely with other teams to ensure seamless communication and escalation of unresolved queries.Your goal is to...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    About Upright TalentAt Upright Talent, we are committed to delivering exceptional customer experiences.Job OverviewWe are seeking a highly skilled and motivated Customer Service Liaison Specialist to join our team.Key ResponsibilitiesProvide first-level contact and resolve customer issues in a timely and effective manner.Elevate unresolved queries to the...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    At Upright Talent, we're committed to delivering exceptional customer experiences.We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.About the RoleThis role is responsible for providing first-level...


  • Johor Bahru, Johor, Malaysia Hunters International Sdn Bhd Full time

    About the CompanyHunters International Sdn Bhd is a leading plastic film manufacturer in Malaysia, producing a diverse range of plastic products for various applications.Job DescriptionExplore new customer opportunities and handle sales order activities effectively.Ensure timely delivery of goods ordered by customers.Coordinate with departments to provide...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent. The successful candidate will be responsible for providing first-level contact and resolving customer issues.About the RoleProvide exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues in a timely...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Upright Talent is seeking a skilled Customer Service Executive to join our team. As a key member of our support staff, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective resolution to customer queries and concernsEvaluate and escalate complex issues to ensure seamless customer...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job TitleInternational After-sales Maintenance SpecialistEstimated Salary: RM 6000 - RM 9000 per month.About Nala GroupsNala Groups is a leading supplier of laboratory equipment in the region, providing top-notch products and services to our customers.Job DescriptionWe are seeking an experienced Electronics Service Specialist to join our team. As a key...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    **Job Title: International Customer Support Specialist**We are seeking a skilled and detail-oriented Customer Support Specialist to join our team at Nala Groups.**Overview**Nala Groups is a leading laboratory equipment supplier, and we pride ourselves on delivering exceptional customer service. As a Customer Support Specialist, you will be responsible for...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job DescriptionAt Nala Groups, we are seeking a highly skilled and experienced Electrical Systems Engineer Lead to join our team.Company OverviewNala Groups is a leading manufacturer of switchboxes. We pride ourselves on delivering high-quality products and providing exceptional customer service.ResponsibilitiesLead and mentor a team of engineers in the...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Nala Groups is a leading Laboratory Equipment Supplier">Salary Range: RM 6,100 - RM 9,800Job Overview:We are seeking an experienced Electronics Service Specialist to join our team in Senai, JB. As an international After-sales Maintenance Specialist, you will play a vital role in ensuring customer satisfaction and delivering exceptional technical...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Company OverviewTalent Recruit is a leading recruitment agency in Singapore, representing a well-established co-working space company with over 10 offices across the city-state and a presence in multiple countries.About the RoleWe are seeking an exceptional Global Community Coordinator to join our team. As a key member of our operations team, you will be...