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Customer Service Liaison

1 month ago

Johor Bahru, Johor, Malaysia Upright Talent Full time

Your Role at Upright Talent

  • As a Customer Service Executive, you will be the first point of contact for our customers, resolving their queries and issues in a timely manner.

Key Responsibilities

  • Provide exceptional customer service by responding to customer inquiries and resolving their concerns promptly
  • Escalate unresolved issues to the next level of support when necessary
  • Work closely with customers to understand their needs and provide solutions that meet their expectations

Requirements

  • A strong passion for delivering excellent customer service and a willingness to learn and grow

What We Offer

  • An attractive remuneration package up to RM 4,000 per month
  • A comprehensive benefits package, including allowances and bonuses
  • A structured career progression plan to help you achieve your goals
  • The opportunity to work in a dynamic and international environment
  • Ongoing training and development to enhance your skills and knowledge
  • A healthy work-life balance with five working days per week

We Are Looking For

  • Candidates with experience in customer or helpdesk support, as well as fresh graduates who are eager to learn and grow