Customer Support

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in multiple countries. We are seeking a skilled Executive - Call Centre/Contact Centre to join our Johor Bahru operations. As a key member of the team, you will be responsible for delivering exceptional customer service, handling inquiries efficiently, and...

Furniture Industry LeaderCastlery is a rapidly growing furniture brand that's changing the way people shop for home furnishings. As we continue to expand globally, we're looking for an experienced Customer Experience Operations Manager to lead our customer service efforts. This is a unique opportunity to shape the future of our company and make a lasting...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Company ProfileWe are Viskou Technology Sdn Bhd, a leading provider of innovative solutions. Our team is passionate about delivering exceptional customer experiences, and we're seeking a skilled Technical Support Engineer to join us.Key Responsibilities:Collaborate with the sales team to address customer inquiries and provide expert technical...

Techcare is a technology company in Johor. Our philosophy is to develop and provide technology to people in need of rehabilitation so that people in need can go back to their daily life as soon as possible. The company's goal is to become the leading rehabilitation technology company in Asia. The mission is to provide cost-effective stroke rehabilitation...

Job Summary:We are seeking a highly motivated and organized Operations and Services Coordinator to join our team. As a key member of our Customer Experience team, you will be responsible for delivering exceptional service to our customers and supporting our operations.About the Team:Our Customer Experience team is responsible for providing exceptional...

Job DescriptionAssist in live streaming sessions for beauty product promotions by coordinating with the production team, handling technical issues, and ensuring seamless transitions between segments.Manage backend updates and content management for online platforms by maintaining product listings, updating promotional materials, and responding to customer...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Position Title : Customer service Support** **Working Hours**: - Rotational Shift **Location Working**: - Johor Bahru **Job Responsibility**: - Provides professional advice on credit requirements, products features and benefits of credit cards - Actively promotes and sells bank credit cards products at events/roadshows nationwide and generates new...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

What We're Looking ForTo succeed as a Customer Service Executive, you should possess excellent communication and interpersonal skills, with the ability to build rapport and empathize with customers. Strong problem-solving and critical thinking skills are also essential to effectively handle customer inquiries and concerns.Requirements:Proven experience in a...

Monitoring booking to avoid last minutes cancellation and incurred charges - Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner - Update data in terms cost/selling - Notify vessel delay notification to customers - Forward carrier’s circular to customers - Checking vessel ETA and...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and liaise with forwarders on...

Responsibilities & Duties Making appointments to see existing and potential clients Presenting products to clients Persuading clients to buy your company’s products Providing an after-sales service Meeting sales targets Organising or attending medical conferences Keeping records of sales and customers Reporting information back to head office about...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** You will play an important role in: - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and...

__ Job Highlights: - Basic + Allowance + Incentives + Bonus - Solana Care Package (Group Medical Insurance, Laptop subsidy, etc) - On job training, Team Building Event & Exercise activities - Positive & competitive working environment - Opportunity to climb the corporate ladder in the future. **Responsibilities** - Administration and documentation works -...

**_Join us NOW!!! Come start your career with one of Malaysia’s Top International BPO Companies._** - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...