Autopass Collection Centre Customer Service Officer

Customer Service Representative (Contact Centre) - Johor Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more...

**RESPONSIBILITIES** - Assisting the Centre Manager in the centre’s daily operations. - Upkeeping and ensuring the centre is always neat and clean. - Handling, tracking and following up on enquiries. - All administrative tasks such as photocopying, billing and collection, maintaining and updating the filing system, inventory management, etc. - Preparing...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

To enhance customers’ satisfaction and company image. - Responsible to fulfil customers’ requirements and issue solving. - Responsible to collect customers feedback for company improvement in the future. - To deliver and provide accurate responses. **Requirements**: - Required language(s): Bahasa Malaysia, English. Proficiency in Mandarin would be an...

**Location**:Kempas Baru **Responsibilities**: - Assist in implementing ISO 9001:2008 standards. - Monitor and control fuel consumption, Touch N Go, and Autopass usage. - Manage the GPS system for vehicle tracking. - Report on abuse of fuel, Touch N Go, and Autopass. - Oversee vehicle services, tire replacements, and engine oil & rim movement. - Liaise...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

**Responsibilities**: - Deliver the best ‘first impression’ and consistent exceptional PRUexperience to customers across all channels - Ensure customers are given meaningful updates for non-FCR cases handled by Customer Engagement Centres - Ensure complex customer’s needs are fulfilled by performing timely escalation and proper handover of non-FCR...

Attain new customer queries - walk in or from social media. - Guiding clients to complete brain assessment (EEG). - Guiding clients to complete Neuro-feedback Training. - Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection. - Issue receipt for the payment received using the software system and...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

If you have sales or customer service experience and excel in interacting with customers, you might be the person we're looking for! The company is currently hiring for language center managers. **We offer**: Two day off: Providing you with more time to spend with family and friends, enjoying life. Commission system: You'll enjoy additional rewards through...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing...

Receive customers' booking orders for import & export. - Monitor closely on the collection & delivery of the containers. - Liaise with shipping liners on container status & payment. - Liaise with internal partners on import & export documentation and custom clearance. - To complete job files in a timely manner. - To follow up on outstanding payments from...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Job Description: - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

**Responsibilities**: - Manage front counter duties including customers enquiries, appointments, registration, charging, report processing, billing, customers’ feedback and all other duties when required. - Monitor and collect patients’ feedback from Health Screening Centre (HSC) and escalate to the Manager. - Ensure the HSC census are accurate and...