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Admin Customer Service
7 months ago
Attain new customer queries - walk in or from social media.
- Guiding clients to complete brain assessment (EEG).
- Guiding clients to complete Neuro-feedback Training.
- Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection.
- Issue receipt for the payment received using the software system and follow-up on outstanding payment and report to Centre Manager.
- Scheduling and arrangement of existing clients’ brain training timetable.
- Prepare documentation or coordinating and correspondence for brain test report, training account creation with HQ.
- Communicate or attain with parents’ queries about their child's brain training condition and progress.
- Ad-Hoc task or project given by Centre Manager.
**Job Requirements**:
- Fresh graduated are welcome to apply
**Benefits**:
- Year end bonus 1-3 months.
- Incentive
**Job Types**: Full-time, Fresh graduate
Pay: RM2,300.00 - RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
**Language**:
- Mandarin (preferred)