Customer Service Representative

**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Nala Groups. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:1. Respond to...

Job Title: Customer Service RepresentativeAt Nala Groups, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:1. Respond to customer inquiries and resolve issues in a...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Job Position: Customer ServiceSalary Range: Basic up to RM3000Working Hours: Monday - Friday (8am - 5pm) Alternate Sat (8am-12pm)Location: Ulu Tiram JBCompany Background: Nala GroupsJob Scope:1. Respond to corporate Web and WhatsApp enquiries in a timely and professional manner.2. Demonstrate a clear understanding of the company's offerings and protocols.3....

As Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Online Customer Support: - Answer...

_**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Representative** **Location**:Johor Bahru, Puteri Habour As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a...

As an Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Customer Support: - Answer...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

**Customer Service Representative for Sales & Marketing** - Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities,...

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibility** - Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. - Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Job Description**: Resolving customer complaints and providing accurate information to improve customer’s satisfaction Achieve KPI and SLA **Requirements**: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Able to start...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...