Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process all arrivals and departures, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Responsibilities and RequirementsHLA seeks a dedicated Retail Assistant to join our team. Key responsibilities include providing excellent customer service, maintaining store appearance, and upholding brand image standards.ResponsibilitiesDeliver exceptional customer experiences by understanding customer needs and offering personalized...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Job SummaryWe are seeking a highly skilled Territory Area Sales Representative to join our team at DTOX Lubricants. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building skills.About UsDTOX Lubricants is a leading company in the car lubricants industry,...

We are a global CX solutions provider, representing our client in the hiring process for an E-Hailing & Deliveries Service / Data Centre project. This position is based in Iskandar Puteri, Johor.Main Responsibilities:Handle customer inquiries and complaints via phone, chat, and email.Exceed customer expectations through accurate information and excellent...

Job OverviewAffin Group seeks a skilled Customer Service Officer to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support.Responsibilities- Provide customer service and support through various channels, including phone, email, and in-person...

Job DescriptionThis is a challenging role that requires a strong passion for sales and customer service. As a Sales Development Professional, you will be responsible for promoting and selling credit cards and Aeon Member Plus Card products to customers.ResponsibilitiesTo sell/promote Credit Cards & Aeon Member Plus Card product.To ensure all applications are...

Job DescriptionThis role involves interacting with customers, promoting products, and providing exceptional service. As a Retail Sales Assistant, you will be responsible for developing strong relationships with customers, conducting daily stock and inventory checks, and reporting directly to the Sales Manager/Outlet Manager.Key ResponsibilitiesCustomer...

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good communication skills (Based on project...

Customer Service Representative (Contact Centre) - Johor Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more...

**Job Overview**At Agensi Pekerjaan Recruit Advance, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and exceeding their expectations.**Responsibilities:**Handle all...

This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here's a summary of the key details:Job Scope:Handling inbound communications (calls, emails, live chat) from customers regarding general...

The IKEA vision is to create a better everyday life for the many people. We offer a wide range of well-designed, functional home furnishing products at affordable prices. Our customer service team plays a vital role in ensuring that our customers have a positive shopping experience.About the JobWe are seeking a skilled and experienced Customer Relations...

About the RoleThe Retail Assistant position at HLA is ideal for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.As a Retail Assistant, you will be responsible for ensuring that customers receive outstanding service, resolving any issues promptly, and maintaining a positive store...

Inbound and outbound call experience for at least 6 months. This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer...