![Harta Mahamega Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
**Responsibilities**:
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as MS Office programs.
- Be a professional representative of our company that other employees look up to.
**Job Requirements**:
- Minimum STPM /diploma required.
- Good written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability and problem solver
- Ability to work in teams and open to others’ views
- Customer service experience in Logistics experience preferred but not required.
- nd problem solver
- Ability to work in teams and open to others’ views
- Customer service experience in Logistics experience preferred but not required.
- **To Apply**:_
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Schedule:
- Fixed shift
- Monday to Friday
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
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