Customer Service Representative

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. Good communication skills. Ability to solve problems effectively. Previous customer...

Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNETSPM / O Level / SKM Level 1 / SKM Level 2...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Receive all request or complaint work orders made by user via telephone or (hardcopy) request form and register it in the Management Information System or ASIS. Determine whether the work requested is within the contract scope, listed or unlisted activities, scheduled or nonscheduled work. For request with priority status 'emergency', assign the service...

Responsibility Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged...

Customer Service Representative for Sales & Marketing Handle day to day customer service support Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. Involve in promotional activities, survey or...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia.This job is definitely for you if you are an active communicator...

ustomer Pricing Enter and maintain pricing and customer details in appropriate systems.Verify customer pricing and terms of sale and maintain customer quotations, summary bill ing setup and rebates in ERP system.Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into OPUS Price Offer Management system...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Responsibilities:Customer Pricing Enter and maintain pricing and customer details using SAP system. Verify customer pricing, terms of sales, maintain quotations, preparing billing in SAP system. Communicate with Sales department to ensure customer pricing and requirements are correctly maintain in the SAP system.Order Management Input accurate customer order...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job Description:Resolving customer complaints and providing accurate information to improve customer's satisfactionAchieve KPI and SLARequirements:Good English and Bahasa Malaysia communication skillsSPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training ProvidedAble to start immediatelyLocation:Nusa Jaya, a...

Customer Service - Call Centre (Call Centre & Customer Service)Job Type: Full-timeSalary: RM2, RM4,500.00 per monthProject scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer...